Loan Recovery Officer at OTP Internet Technology (9Credit)

OTP Internet Technology (9credit) is a Fintech company that provides quick loans to customers vis an online process. The company’s major product is 9credit. 9credit is a quick loan app that is available on google play store for use by customers.

We are recruiting to fill the position below:

Job Title: Loan Recovery Officer

Location: Lagos

Job Responsibilities

• Monitor accounts to identify overdue payments.
• Make calls to customers about their loan repayments.
• Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts.
• Negotiate payment plans and schedules.
• Process payments and refunds.
• Keeping accurate records and reports on collection activities.

Job Specification

• Minimum of B.Sc / HND / OND / NCE.
• Goal oriented so as to meet daily targets.
• Excellent communication skill (written and oral).
• Patience, ability to manage stress and negotiation skill.
• Open to working on Saturdays.
• Customer service training / experience.

Application Closing Date
19th December, 2022.