Loan Recovery Officers at Basic Consumer Kash (Ebonyi) Cooperative Society Limited

Basic Consumer Kash (Ebonyi) Cooperative Society Limited is the second-largest cooperative after the Nigeria Police Force cooperative with well over 1,000,000 active members. It was established in 2006. The Ebonyi State branch of BC KASH was opened in 14th of April 2016 and licensed to operate in all local governments of Ebonyi State.

We are recruiting to fill the position below:

Job Title: Loan Recovery Officer

Location: Abakiliki, Ebonyi
Employment Type: Full Time

Responsibilities

  • Keep track of assigned accounts to identify outstanding debts
  • Plan course of action to recover outstanding payments
  • Locate and contact debtors to inquire of their payment status
  • Negotiate payoff deadlines or payment plans
  • Handle questions or complaints
  • Investigate and resolve discrepancies
  • Create trust relationships with debtors when possible to avoid future issues
  • Update account status and database regularly
  • Alert superiors of debtors unwilling or unable to pay when necessary
  • Comply with requirements when legal action is unavoidable.

Requirements

  • B.Sc / HND in Business Administration, Banking and Finance
  • High School Diploma is preferred
  • 2-3 years experience
  • Proven experience as debt collector
  • Experience in working with targets and tight deadlines
  • Knowledge of relevant legal requirements
  • Working knowledge of MS Office and databases
  • Excellent communication and people skills
  • Apt in negotiating and persuading
  • Ability to be polite and compassionate without lacking confidence.

Salary

  • N40,000 – N50,000 monthly.

Application Closing Date
25th September, 2020.

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