Logistics Officer at HCD RoyalConnect Limited

HCD-RoyalConnect Limited; is a wholly indigenour firm, licensed by the Federal Ministry of Labour and Employment. Our main business is that of Manpower Training and Development, Recruitment, Outsourcing/Consulting, and providing HR Support Solutions to Organisations.

We are recruiting to fill the position below:

Job Title: Logistics Officer

Location: (Lagos) Ipaja / Meiran / Sango Otta and its environs
Employment Type: Full-time

Duties

Receive and process online orders
Create and manage Customer’s orders and send invoice to Customers while confirming payments made
Export Customer orders from the Company’s website to drive
Create report on Customer’s orders and liaise with the Logistics Supervisor and Dispatch Riders to schedule pick-up and deliveries
Actively track orders after handing over to Dispatch riders
Update each order or transaction status on the Company’s website
Work with Riders to resolve issues or challenges experienced on the field
Receive and attend to customer enquiries and queries via telephone and email
Prepare and send daily report to the Logistics Supervisor after close of business
Creating shipping / delivery routes and schedules
Tracking shipment progress
Understanding safety/security processes and procedures
Receive and confirm international shipment
Keep accurate record of all items/packages in the office
Take regular stock of all items/packages in the office.

Requirements

Minimum of a Bachelor’s Degree / HND / OND / NCE in any discipline.
At least 1 year experience in customer service or operations
Must reside around Ipaja/Meiran/Songo Otta and its environs
Must have Driving experience with relevant liceince
Knowledge of customer service management
Knowledge of a typical Logistics firm operations and processes
Proficient in the use of computer
Excellent communication skills (written & oral)
Strong attention to details
Ability to effectively prioritize needs
Problem-solving skills
Excellent organizational and time management skills with the ability to multitask