Maintenance Supervisor at Moove Africa

Moove is on a mission to redefine what large-scale rideshare leasing and vehicle ownership look like in Africa. We are developing an innovative model to rapidly improve the availability of vehicles for on-demand ridesharing services across major metro cities while also creating sustainable jobs for drivers

We are recruiting to fill the position below:

Job Title: Maintenance Supervisor

Location: Lagos
Department: Operations

About the Team

Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach.

About the Role

We are looking for an experienced leader with strong business acumen and an entrepreneurial attitude to be the Maintenance Supervisor, reporting to the Maintenance Manager.
As a Maintenance Executive; you will be responsible to take calls from dealers and repairs facilities requesting authorisation to conduct maintenance; service and repairs on our fleet.
You are required to ensure that the work being done on these transactions is relevant and within cost targets.
You are to issue orders and approve the invoices against these orders for final payments.

What You’ll be Doing

Coordinate, schedule, and audit vehicle maintenance repairs, including preventative, mechanical, and electrical repairs to the fleet.
Take calls from suppliers seeking authorization to conduct maintenance and repairs.
Scrutinise supplier quotes to ensure optimal pricing in each market and ensure that maintenance being done is valid and appropriate
Ensure quality, compliance, and safety of Moove’s assets
Control and monitor repair costs (parts and labour) in line with the maintenance fund
Negotiate goodwill claims from OEM for repairs that are just outside of the warranty parameters
Process the Insurance claims in line with Policy requirements and report on them effectively as and when required
Ensure that all Insurance claims are completed expediently and vehicles brought back to operation in the minimum timeframe
Build, Manage, Measure, and Maintain relationships with Suppliers and Repair outlets to ensure that the uptime of the Fleet is maximised
Continuous Improvement mindset with respect to processes and systems to create efficiencies and synergies
Ad Hoc investigations and solutions as required from time to time.

Job Requirements
What You will need for this position

Candidate must possess a High School Certificate
Associates or Technical degree in Motor Mechanics would be advantageous
5-7 years of fleet maintenance experience preferred.
Competent in Motor Mechanics
Hands-On Fleet Industry Experience is a must
Strong customer service and organisational skills required
Attention to detail is compulsory
Proficiency with computers including Microsoft Office; Google Office Suite and web-based applications preferred
KPIs that will be measured after you start
Time-bound fleet inspection and report generation as per plan checklist (Only if in our Parking lot )
Projection preparation for repairs (Tyres, Suspension, aesthetic, electricals & Battery)
Collation of all data and aligned team to resolve issues timely closure of Repair complains
Handle team of On Road support
Workshop overview coordination for issuing vehicle or stock in WS more than 4 days GMS/7 DAYS Accidents
Guidance/decision for insurance claim vs repairs
Coordination with RSA/Towing Crane for workshop allotment geography-wise.
Guidance/decision for insurance claim vs repairs if claim then Claim Intimation documentation, Workshop visits
Coordination with workshop/Surveyor on daily status
Insurance Google sheet updates
Daily report on claims