Management Information System Analyst – Agency Banking at a Reputable Financial Services Company
A reputable Financial Services company is currently recruiting suitably qualified candidates to fill the position below:
Job Title: Management Information System Analyst – Agency Banking
Location: Lagos
Job Summary
- The Transaction Growth Analyst will be in charge of coordinating and monitoring agent transactions growth across all transaction type available on the network.
Key Duties and Responsibilities
- Responsible for the preparation of agent banking transaction growth plan across all channels and transaction set
- Co-ordinate activities involved in identifying, onboarding, training and support of Agents
- Ensure recruited agents are on boarded within the agreed SLA.
- Develop, co-ordinate and implement marketing activities to create brand awareness and visibility aimed at driving agent growth and transactions.
- Generate transaction and activity report on agent performance
- Leading agents to pursue and achieve the desired objectives in accordance with established plans, sales goals and schedules
- Interface with commercial banks and third parties on company’s network partnership
- Attend to Agent, internal and external customer queries and complaints in line with the customer service standards of the company.
- Work closely with the IT department to ensure agent transaction systems are up and running all the time.
- Carry out business risk assessments and institute controls in place to mitigate the risks, monitor compliance and safe operations of the agents by carrying out periodic visits.
- Carry out back office processing to ensure timely reconciliation agents accounts and also monitor both float and liquidity levels of Agents.
Required Skills & Competencies:
- Good interpersonal skills
- Excellent written and verbal communication Skills
- Product development
- Hardworking
- Confidence
- Relationship management and People Management
- Financial Planning
- Training
- Good marketing and people management skills
- Computer skills
- Excellent report writing skills
- Analytical and having attention to detail
- Good presentation skills
Qualifications
- The ideal candidate should have experience in Agency Banking.
- The candidate ideally should hold a Bachelor’s Degree in business related course e.g. Economics, Social Sciences, Business Administration, Information technology or any other relevant degree.
- A minimum of 3 years’ experience in the Fintech or banking industry.
- Must be familiar with Agent Banking practices, policies and procedures.
Application Closing Date
15th March, 2020.
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