Manager, Credit Management at MTN Nigeria

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the vacant position below:

Job Title: Manager, Credit Management

Location: Lagos
Employment Status: Permanent
Department: Treasury Operations

Job Description

Oversee the development and implementation of credit management policies and provide coordination for credit assessment, credit performance and debt recovery operations
Support the shareholder return strategy by developing and implementing finance processes that are aligned to achieving all elements on the business score card. (i.e. grow market share, grow ICT & data revenue, increase Ebitda margins, assure revenue, Capex returns management and net subscriber additions).
Participate in the review of business processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in divisional budget year-on-year.
Take appropriate managerial action to ensure targets are met or exceeded when routinely monitored (sales, trend, and profitability analysis, profit margins, return on investment (roi), market share and value).
Serve the division’s internal customers and provide solutions to improve the customer experience.
Strategic partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
Drive planned strategy for the successful delivery of MTN group and mtnn transformation initiatives focusing on customer centricity, including perfect 10 project.
Drive an increase in MTNN’s net promoter score.
Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) And develop a close working relationship with relevant information sources to provide an integrated service.
Maintain effective working relationships with internal and external suppliers.
Aggregate and develop annual credit portfolio plan in collaboration with business line managers
Analyse credit request in line with company’s credit management policy
Recommend limits based on assessment score card/templates and team leads’ recommendation.
Review and approve credit request within the delegated limit
Recommend bad debt write-off to the gm treasury and management credit committee (mcc)
Oversee the coordination of credit assessment , performance review and recovery efforts to achieve MTNN credit management objectives
Prepare credit management reports in line with credit management policy
Consolidate divisional credit portfolio performance and provide updates to the gm, treasury
Work (in coordinating role) closely with all team leads and analysts in credit management unit to ensure the appropriate application and implementation of credit management policies.
Review credit terms to ensure that all requirements are met before approved credit becomes operational
Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Job Condition

Standard MTN working conditions
May work extended hours.

Requirements, Experience & Training
Education:

First degree in Business Administration, General Management, Finance or Economics
Fluent in English
Professional certification in business administration or general management or finance or law.

Experience:

6-13 years’ experience which includes:
- Minimum of 3 years’ experience in an area of specialisation; with experience in supervising/managing others
Experience working in a medium to large organization
Relevant experience in end-to-end credit or risk management process and/or compliance or consulting experience.
Accounting/book keeping experience
Proficiency use of ms office
Knowledge of the telecoms industry.

Training: