Marketing Officer at Olakleen Holdings Limited

O’la-kleen Nigeria Limited is Nigeria’s foremost cleaning service company with a brand name used as a reference point both locally and internationally. The company has continued to exceed the expectations of clients thereby defining service excellence in the cleaning industry. Our services includes: Janitorial Cleaning Services Cleaning of Aircrafts Hospital and Hotels Cleaning Window & Curtain Wall Cleaning Wall Washing Acoustic Cleaning Pressure Cleaning Blinds Cleaning Degreasing Pest Control Honing/Restoration of Marble & Granite floor Steam Cleaning of Carpets and Upholstery Burnishing of floor {Terrazzo, Palladian, Parquet} Initial cleaning of new and renovated building, etc O’la-kleen Nigeria Limited renders services for the corporate organisation as well as individuals with our clients list ranging from the American Embassy, Central Bank of Nigeria and Nigerian Breweries to mention but a few.

We are recruiting to fill the position below:

Job Title: Marketing Officer

Location: Lagos
Employment Type: Full-time

Job Description

Summary of Responsibilities:

• Provision of excellent marketing/customer service, effective customer relationship management and maintaining a positive, empathetic and professional attitude towards clients at all times.

Specific Duties & Responsibilities

• Planning and carrying out marketing activities to agreed budgets and sales volumes
• Market company’s products i.e. vaults, tombstones, refurbishments, hall rental. etc through various platforms to clients
• Handle/Follow up on client’s enquiry/complaint and provide appropriate solutions and alternatives within the time limits
• Carry out market research, competitor and customer surveys
• Schedule hall events and bookings/reservations that are devoid of time clash.
• Follow up with clients in ensuring that all burial documents are complete.
• Follow up with Account Dept. on the issuance of invoice and receipts to clients.
• Allocate vaults to the buying client after fulfilling all necessary requirements.
• Provide feedback on the efficiency of customer service process.
• Adheres to all company policies, procedures and business ethics
• Submit Daily Report to the General Manager.

Minimum Educational Qualifications and Work Experience

• Bachelor’s Degree in Business Administration or related fields.
• At least 3 years working experience in a similar position
• Demonstrable experience in Marketing/customer service in an environment requiring tact, judgement and discretion in handling client’s complaints and/or requests
• Experience in using a wide range of relevant IT packages/equipment.
• Excellent communication skills.

Salary
NGN 100,000 – 120,000 Monthly.

Application Closing Date
3rd May, 2021.