Marketing Officer, Consumer Credit at NOVO Car Rentals Limited

NOVO Car Rentals is a leading player in the Fleet Management/Logistics Industry. We are conveniently located in Lekki Phase 1, Lagos and with branches in major cities in Nigeria.

We offer services in the areas of Vehicle Rentals, Outsourcing and Logistics, as well as a Consumer and Business Credit Facility.

We are recruiting to fill the position below:

Job Title: Marketing Officer, Consumer Credit

Location: Lagos

Job Details

Responsible for preparing loan applications, evaluating clients’ financial information and calculating risk ratios.
The Role requires a good understanding of lending procedures and customer service experience.

Job Description

Achieve sales of Personal Loans, Business Loans and other Retail Products.
Identify Clusters of Traders, Small Business Owners, Traders, Salary Earners, etc.
Identify and educate small business owners, traders, salary earners, etc. on how to access funds for their businesses.
Ensure that the sale quality is in line with the values of the Company.
Ensure Customer financing needs are met effectively with high levels of customer satisfaction.
Represent the Company in highest of professional standards.
Enhance business volume/opportunities from existing customers.
Attend to minor customers enquires, complaints and requests, and refer complex issues to appropriate desks/units.
Carry out weekly market storm in their various location as scheduled by the Head of Credit.
Ensure that Customer satisfaction levels are high & such that customer referrals are generated given good services.
Assist in back-end documentation.

Job Specification

Bachelor’s Degree in Marketing or in any related discipline.
Graduate member of National Institute of Marketing is an added advantage
Strong customer orientation
Strong analytical skills
Three 3 to 5 years’ proven work experience as a Credit Officer, Loan Officer or similar role
Hands-on experience with lending procedures and products Ability to create and process financial spreadsheets
Customer service experience
Proficiency in statistical packages and financial software
Up to date with legal, compliance and market risk related issues
Ability to analyze cash flows, leverage, collateral and customer strength.
Strong communication and presentation skills.
Sound judgment.
Strong business acumen
Sound knowledge of Micro-finance services, procedures, laws and regulations
Knowledge of micro, small and medium enterprise market.