Mental Health and Psycho-Social Support (MHPSS) Deputy Program Manager at Premiere Urgence Internationale (PUI)

Premiere Urgence Internationale (PUI) is a non-governmental, non-profit, non-political and non-religious international aid organization. Our teams are committed to supporting civilians’ victims of marginalization and exclusion, or hit by natural disasters, wars and economic collapses, by answering their fundamental needs. Our aim is to provide emergency relief to uprooted people in order to help them recover their dignity and regain self-sufficiency.

PUI has been implementing humanitarian activities in Nigeria since April 2016, supporting population with food security, nutrition, health and protection project in Maiduguri and Borno State.

We are recruiting to fill the position below:

Job Title: Mental Health and Psycho-Social Support (MHPSS) Deputy Program Manager

Location: Monguno, Borno
Starting Date: 1st May, 2020
Contract Duration: 12 Months

Background / Overview

The PUI Nigerian Mission has been officially opened in April 2016, with a focus on meeting urgent needs, including improving access to food commodities, primary health care and nutrition for Internally Displaced People (IDP) and host communities (HC) living in Maiduguri Metropolitan Council (MMC).
The progressive sectorial widening allowed PUI to start implementing an integrated approach from 2017 in food security, livelihoods, nutrition and health sectors, with the support of ECHO, FFP, OFDA and CIAA/CDC, in line with PUI’s global strategy. From the launch of the health care services in February 2017 to the end of April 2018, a total of 119 913 OPD consultations were reached in Bolori II, while more than 60.000 beneficiaries have been reached by our cash project.
In mid-2018, PUI has developed its comprehensive response by adding Protection and Community Outreach (PCO) activities to the existing programs in Bolori II. In the month of October 2018 only, more than 3.500 households have received door to door visit from the PCO team. In 2018, PUI has also scaled up its intervention with the opening of Monguno LGA base, with the main objectives of reducing morbidity and mortality of the most vulnerable population and promoting protection amongst the whole affected community. This opening in Monguno allowed PUI to reach the vulnerable population in Kukawa and Kroskawa LGA.
PUI is now looking for 1 MHPSS Deputy Program Manager for its Psycho-social Support Team in Monguno.

General Objective

Under the technical supervision of the MHPSS PM, and daily supervision of the Health PM, the Deputy MHPSS PM will support all MHPSS activities of the Monguno team
Besides this, he/she will manage data records of activities, and work on capacity building of MHPSS staff
S/he will take part in working group meetings, coordination meetings, and provide professional translation/interpretation of MHPSS documents, checklists and in training translation when needed.

Responsibilities and Tasks

Support and advise on MHPSS activities:

Effectively manage daily program, including input on planning, implementation, monitoring, evaluating, and reporting
Manage Psycho-social workers and ensure the quality of PSS services delivered
Manage PSS activities to ensure smooth running
With the support of the health PM, conduct routine project needs assessments and program reviews to ensure successful implementation
In consultation with the project managers, elaborate the necessary logistic planning and arrangements for the execution of the planned activities
Follow up the performance indicators defined, report on progress to his/her immediate supervisor (MHPSS advisor/ technical coordinator) indicate difficulties encountered in project implementation, and propose improvements on an as-needs basis

Team Management and Capacity Building:

Ensure his/her team is aware and following PUI internal Rules of Procedures
Support Monguno PSS team in resolving the implementation challenges faced in the field
Ensure that agreed activities and procedures are regularly and timely performed by PSS teams
Follow up and organize capacity building and training plan
Plan, organize and follow up the weekly/ monthly action plan, after being endorsed by the MHPSS Advisor
Conduct regular field and monitoring visits to health facilities to follow up activities and monitor performance of psycho-social workers (PSW)
Participate to the recruitment of the PSS team
Conduct the performance appraisal of the PSS team
Under the supervision of the MHPSS advisor (TA)/ technical coordinator (TC), conduct regular training needs assessment and implement a training plan based on findings and project objectives
Provide basic technical MHPSS training and refreshers training for PSW and ensure training needs are met and performance is evaluated
Discuss follow up of cases, and case management with PSWs
Attend all MHPSS related trainings and disseminate the learning to the team

Monitoring and Reporting:

In close coordination with the MHPSS team and M&E, enter weekly data about MHPSS activities in the database
Follow up weekly data entry by the PSW, and compile the monthly report
Validate the database before sharing it to the TA/TC
With the support of the MHPSS TA/TC, follow the progress, challenges and achievements towards project targets and indicators in PSS activities and inform line manager of any serious challenge in this regards
Monitor the implementation of PSS activities on field level and report accordingly
Follow up referred cases with partner organizations or MoH

Internal and External Representation:

When delegated by MHPSS TA/TC, facilitate to build a sound, good and close relation with parties involved in the implementation of MHPSS activities at local level: clusters, NGOs, communities
Work with partner agencies in the provision and referral of services
Organize and lead the weekly MHPSS supervision/ on job training meeting
The tasks and responsibilities defined in this job description are non-exhaustive and can evolve depending on the project’s needs.

Priorities of the Department:

Build the capacity of the program teams on mhpss components
Ensure integration of mhpss with other programs in the mission
Ensure and build partnership with other mhpss actors.

Qualifications
Mandatory Requirements

Language skills: Fluent in English and Hausa, Kanuri (intermediate) is an asset
Education Degree: Minimum of a Bachelor’s Degree in Psychiatry or Psychology
Work experience: Minimum of 2 years of experience in management of MHPSS activities. Work experience with International Organizations and/or NGO in the field of MHPSS

Knowledge and Skills:

Good knowledge of IASC MHPSS guidelines
Good knowledge of integration of mental health and psycho-social support services in primary health care settings
Extensive knowledge of local MHPSS services and other health services
Ability to train, mentor, supervise and build capacity of psycho-social workers.
Computer skills: Excellent knowledge of the MS office software including Word, Excel, Outlook, PowerPoint

Other:

Accurate analytical skills
Good reporting skills.

Assets
Transversals Skills:

Excellent communication, conflict solving and diplomacy skills to manage relationship in potentially tense situations
Strong motivation to help people in need
Ability to make decisions and to exercise authority when required
Understanding of the political situation in the area
Ability to analyze and suggest improvements of the activities
Ability to adapt or change priorities according to the changing situation within a mission or the organization itself
Well organized and hard worker
Able to manage stress and pressure
Able to check validity of information, logical thinking
Neutrality
Reliability
Team management.