Network Administrator & IT Support Officer at Norrenberger Financial Group

Norrenberger is an Integrated Financial Services group that provides individuals and institutions with a range of financial products and services in Asset Management, Investment Banking and Securities Trading tailored to meet our diverse investor’s needs and expectations. Our component companies are licensed and regulated by the Securities & Exchange Commission (SEC).

We are recruiting to fill the position below:

Job Title: Network Administrator & IT Support Officer

Location: Abuja (FCT)
Employment Type: Full-time

Job Responsibilities

Responsible for administering and deploying equipment and software solutions company-wide • Sharing in production of technical/support documentation for knowledge base
Troubleshooting all problem areas (promptly and accurately), along with providing end-user assistance.
Consistently met established SLAs when providing support for PCs/Macs, OS, phones, tablet devices, printers, and desktop applications
Working in cooperation with other IT Services groups, follow processes and use provided tools to provide optimal support for employees.
Installations, maintenance and monitoring of all Information and Communication Technology and Power installations and devices – Internet/Networks, Computer hardware and software troubleshooting, CCTV, Telephones, Printers, Access Controls, Internet Modems, Fire alarms, Routine inspection, and checks.
Monitoring and maintaining computer systems and networks.
Identifying areas for modification in existing programs and subsequently developing these modifications
Create plans to ensure system compliance, including writing and editing of documentation
Ensure Master Documents Lists for all libraries are maintained and current.
Provides day-to-day technical support for network infrastructure and desktop systems software and hardware.
Operate and maintain a variety of specialized equipment and software related to the upgrade, installation and repair of network systems; utilize a variety of hand and power tools to make repairs.
Configuring Voice VLAN, RIP, Hypervisor
Port Channel Configuration, Storm Control, IP Subnetting, Troubleshooting IP.
Attending to Networking issues & Wiring
Active Directory, Practical Use of VNware & Virtual Box.