Network Availability Manager at PZ Cussons Nigeria Plc

PZ Cussons is a dynamic consumer products group and innovator of some of the world’s best known and loved brands. Calling on over 130 years of expertise, we operate internationally in carefully selected developed and emerging markets that present the greatest strategic potential for future growth. Our world-class supply chain and distribution networks enable us to meet our global consumer needs and deliver quality brands that add value and enhance everyday lives.

We are recruiting to fill the position of:

Job Title: Network Availability Manager

Job Code: JR000139
Location: Nigeria Head Office

Job Description

Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.
Since our founding in 1884, we have been creating products to delight, care for and nourish consumers.
Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.
Manage and Monitor network connectivity across Nigeria Business
Work closely with approved Service Provider (WAN and LAN) to Support and resolve related LAN and WAN issues across Nigeria
Support the investigation of Network related issues across other PZC operating Units outside Nigeria especially during service outage
Attend daily Ops calls (Global daily calls)
Attend daily SD meeting (local call) and help resolve WAN and LAN cases on local queue
Align with global team and vendors to execute Network Projects, Services Improvement plan and Operations across Nigeria
Manage and support LAN Contractors, especially during incident troubleshooting
Provide support and Manage Telecommunication link from external service providers and work closely with other stakeholders within the service required framework
Ensure incident management are aligned with PZC standard operating procedures

Knowledge / Skills / Qualifications / Technical / Professional Experience
Knowledge / Qualifications:

Educated to Bachelor’s Degree / HND at least degree level in an IT-related field.
3+ years’ IT experience within retail or an FMCG.
Experience of working in a matrix organization.
Experience of successfully working in cross functional teams
Experience of initiating and creating business process improvements with IT
Ability to demonstrate planning and organizational skills
Ability to demonstrate creative problem solving
Strong team player, able to work closely with other IT employees in the Global and Regional teams.
Self-motivated.
Excellent communication skills.
Fluent in English
International mind set
Engaging and collaborative style
Good influencing skills.
Good planning and organizational skills
Analytical and data literate
Positive outlook
Good Project Management skill