Onboarding Officer at Kwik Delivery

Kwik Delivery – We are a new start-up platform company in the logistics market in Nigeria committed to offering reliable and secure parcel shipping services within large metropolitan areas. Operations started in Lagos in Q2 2019.

We are recruiting to fill the position below:

Job Title: Onboarding Officer

Location: Lagos
Job Type: Full-time

Responsibilities
What You’ll Do:

To welcome, onboard drivers and dispatch riders (Kwiksters) on the platform
To explain how the platform works and set the rightful expectation to the partners
To vet the candidate with law enforcement agencies and/or private agencies
To present all required onboarding documents to potential drivers and dispatch riders
To create the Messenger profile on the Kwik platform
To ensure that the provided vehicle meets the expectation of the business in terms of specifications and requirements.
To schedule riders or drivers for training
To ensure compliance in the provision of the right guarantors.

What You’ll Bring

BA / B.Sc Degree or equivalent practical experience.
3+ years of background verification or risk compliance experience
Good communication skill
Ease of use of Microsoft Office and variety of tech platforms

Who You Are:

You must be detail-driven with a great work ethic.
A good communicator, customer-centric, attentive, and a fast learner that is knowledgeable about the company policies and procedures on onboarding processes.
Excellent in time management and able to multi-task.
Able to demonstrate initiative and a proactive approach to problem-solving.
You must have the capability to work under pressure.
You are tech-savvy and comfortable using technology on daily basis.
You must have good interpersonal skills.

Life at Kwik