Operations Manager (Restaurant) at Proten International

Proten International – Our client in the Hospitality Industry is looking to recruit suitable candidates to fill the position below:

Location: Lagos

Coordinating daily restaurant management operations
Delivering superior restaurant service and maximizing customer satisfaction
Responding efficiently and accurately to restaurant customer complaints
Work, and develop relationships, with external suppliers to ensure the very best reputation within the industry.
Work closely with the Manager to ensure correct stock levels are available from central distribution area, to assist the operational restaurant team
Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements
Ensure that the industry standard with regard to safety and hygiene
Constantly review the product range to ensure that all key quality standards are maintained
Maintain close, professional, effective links with all units and departments. Ensure that suppliers deliver to stated agreements, best practices are followed and technological advances are sought
Manage all internal stakeholders: both, other departments within the park who deliver services to the Food and Beverage team and support the Central Support

Basic Requirements

Proven work experience as a Restaurant Operations Manager, Hospitality Operations Manager with minimum of 4-5 years experience
BSc degree in Business Administration, hospitality management or any related discipline
Proven customer service experience as a manager
Extensive Restaurant knowledge, with ability to
Strong leadership, Analytical and people skills
Acute financial management skills

Application Closing Date
31st December, 2020.