Organisation Officer at La Fayette Microfinance Bank Limited, Advans Nigeria

Mission
The Organisation Officer is responsible for the daily organisation operational task including:

• Update, completeness and compliance of all operational procedures, processes, WINs, forms, and other work tools
• Work with all stakeholders on every new policy, procedure and ensure once approved communication to all concern staff
• Put in place Policy and procedures in alignment with Advans and regulatory requirements.
• Reporting.

Main Responsibilities
PPG Management and Improvement:

• Identification of outdated document for review or removal
• Creation of new PPG documents with/without working with other departments
• Identification of changes in the bank’s operations.
• Relating with the PPG Product Managers of other Departments and PPG Champions of the Network for update on departmental policies, procedures and work tools
• Engage in training of PPG documents and other operational information/activities
• Follow up on compliance of PPG
• Communicates the improvement required on operational procedures to the Branch Support and Organisation officer for necessary update in PPG
• Organize a steering committee after every revision or new policy/ procedure put in place
• Work with HR to ensure the training with the end users is done
• Put the policy/procedure on the share point that has access to all concerned stakeholders.
• Ensure all Policies have a clear process map

Report Management:

• Ensure daily, weekly, monthly reports are updated on time and ensure that all reviewed policy and/or procedures is placed on the SharePoint.
• Established Minutes of all PPG steering meetings and archive them in an electronic file
• Report every year on the revision of all existing policy and other documents to ensure updates are being done where necessary and in accordance with Group Standard.
• Create or review report files as the need arises
• Coordinate with branches in policies that are outdated and inconsistent with the practices
• Submission of report to the compliance to ensure alignment of all policies to the regulatory requirements.

Profile
Person’s Specification:

• Candidates should possess relevant qualifications and work experience.
• An existing confirmed staff of Advans Nigeria who has worked in the bank for at least 12 months.
• Must be highly proficient in Excel.
• Good communication skill.
• Must have knowledge about all pol_pro_guide.
• Good customer service skill.

Deadline: Not specified