People Operations Associate at KoraPay

Korapay is a payment infrastructure servicing a wide band of businesses making local and international payments. We are a marketplace for digital financial services across Africa. Our vision, which is at the core of what we do every day, is to create a world void of digital financial barriers across Africa. We are committed to delivering reliable, secure, and easy to use digital financial solutions to every single customer with a guarantee that it is improving their lives.

We are recruiting to fill the position below:

Job Title: People Operations Associate

Location: Lagos
Employment Type: Full-time

About The Role

As a People Operations Associate at Korapay, you will be working closely with the People Operations Manager in designing and implementing solutions to ensure that we have a thriving environment for our Koraites.
You’ll play a key role in HR administration, understanding the various employee touchpoints and ensuring Koraites have the best employee experience.
You will be responsible for onboarding and offboarding, employee engagement, performance management, and people analytics & reporting.

Responsibilities
Here are a couple of things you’ll be doing:

Onboarding: Champion the onboarding of new hires in accordance with the agreed checklists and procedures, organize the induction in collaboration with the stakeholders and work with the People Operations Manager to constantly improve the onboarding process.
Offboarding: Work closely with the offboarding stakeholders to manage the offboarding process while ensuring a seamless employee experience.

Employment Engagement and Wellness:

Work with the People Operations Manager to facilitate engagement initiatives.
Plan logistics for internal and external events e.g. monthly meetings, employee celebrations, team bonding activities, retreats, etc.
Work with the People Operations Manager to come up with activities for special days and notable events.
Respond to employee inquiries and queries – leave management, policies, employee benefits, etc.
Assist with engagement initiatives like pulse checks, employee surveys, etc.
People Reporting & Analytics: You will work closely with the People Operations Manager to extract, manipulate and prepare periodic reports to make informed decisions.
Performance Management: Work with the People Operations Manager to work with the different teams to drive the performance management process and prepare period performance management reports.
Coordinate and manage all activities relating to employee background/ reference checks.
Research and Information Gathering: You will be responsible for researching trends on keeping Koraites engaged. You will spend some time researching current labor laws, trends, fun activities, and projects to keep our people engaged and productive.

Here’s What Are we Looking For

Candidates should possess a Bachelor’s Degree
2 – 3 years experience in Human Resources.
Passion for people.
Interpersonal skills for building and developing relationships with clients and an ability to influence stakeholders.
Someone who is passionate about ensuring that our people have the topmost experience while they work. To succeed in this role, you should have great empathy a collaborative spirit, a sense of humor, and a positive attitude.
Great written and verbal communication skills – needed for communicating with a range of people, both internally and externally, as well as good presentation skills.
You are exceptionally driven and autonomous.
You are creative and you have always wanted to showcase your creativity in a people capacity.
You’re highly data-driven and comfortable with numbers, using charts, excel, and other analytical tools.
Ability to exhibit high levels of professionalism, integrity, and ethical values at all times.
Ability to plan and prioritize own work under tight deadlines, as well as to work on own initiative and as a member of a team.
You are comfortable working in a fast-paced environment – because we are a startup, we need someone that can easily adapt and work quickly to achieve results.
Finally, you are an out-of-the-box thinker and think of new ways to disrupt the status quo.