Process Compliance Manager at Airtel Nigeria

Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development.

We are recruiting to fill the position below:

Job Title: Process Compliance Manager

Location: Lagos

Job Description

The position will have overall responsibility for supporting Internal Assurance compliance team to define policies, processes and procedures roll out, provide opinion on process/policy alignment with best practices and make recommendations for improvement. The role holder will lead the effective roll-out and governance of policy and processes for assigned functions, enable, monitor and support closure of audit observations.
The Role holder will also be responsible for helping to institute, implement and monitor Risk and compliance processes across the organization to ensure Airtel comply with legal and regulatory requirements and company policies. The role will also help provide Assurance to the Executive Management Committee and the Board on the adequacy of and compliance to Governance, Risk and compliance processes within Airtel Nigeria.

Job Objectives
The job objectives will also include:

Process/Policy Compliance – Process and Policy design and reengineering, designing SOPs and check sheets, monitors and reports process KPIs performance
Create interface & co-ordination to ensure compliance to policies, process and procedures for the Company.
Constantly engage with assigned functions at Group and at the OpCo to align the processes and closure of all open issues
Improvement projects – Identifies and drive projects for assigned functions both – Business and Customer Impacting and revenue/cost impacting and Mentoring Project Teams, using lean and six sigma tools
Best in class processes are in place and adhered to – Ensures that processes and procedures in place are designed and work as per the standards, and can efficiently support functional/business objectives.
Effective Interface with Internal Assurance group team – Effective engagement with the IA group team to define the audit and gap areas.
Engaging within the OPCO to ensure the learning’s of the audit findings from other OpCo’s are implemented as best practice, ensuring the reduction in the learning cycle.
Enterprise Risk Management – Ensure the implementation of the Group’s Enterprise Risk management framework across all functions and operating companies (OpCo)
Progress monitoring and reporting of mitigations actions for all identified risks
Compliance Management – Develop and update relevant manuals, policies and procedures for risk and compliance management
Ensure the implementation of all Group compliance policies and procedures at the OpCo level
Ethics & Culture – Implement ethics and compliance programs within the company
Develop and implement innovative ways of communicating the company’s ethics and compliance programs throughout the organization
Board Audit Committee – Prepare routine compliance reports to the Board Audit Committee

Relevant Skill and Experience

Bachelor’s Degree
ICAN or ACCA required
CISA an added advantage
7 – 8 years of experience in Audit firm
Industry experience an added advantage
Process Audit experience
Exposure to technology, process reengineering and handling decentralized operations is desirable
Effective Project management & Co-ordination
Commercial and Financial Management
Interpersonal Skills
Persuasion & negotiation Skills
Strong Problem solving skills