Product Lead at eHealth Africa (eHA)

eHealth Africa designs and implements data-driven solutions and technologies to improve health systems for and with local communities. eHA’s technology works in low connectivity settings and uses data to drive decision-making by local governments and partner agencies to get optimum results.

We are recruiting to fill the position below:

Job Title: Product Lead

Location: Kano

Purpose of the Position

The Product Lead leads the execution of data-driven and geospatial analytics products for eHealth Africa’s customers
He/She will oversee the development of software solutions by collaborating with cross-functional teams, in order to solve users pain points
The ideal person for this role loves to collaborate with users and other team members to craft the perfect product based on product and user needs and feedback, leverage market research to deliver product high-quality outputs

What you’ll do
The Product Lead will support eHA’s GIS & Analytics department under the supervision of the Deputy Director, GIS & Analytics Development by performing the following:

Develop and manage product lifecycle for eHealth Africa products and solutions
Liaise with internal and external clients to properly perform requirements gathering
Take the product’s mission, user research and analytics data and translate into clear, simple user requirements.
Lead concept sprints to build a product roadmap, define MVP functionality and collect user feedback
Develop and manage a backlog of product requirements
Ensures that product needs are presented and prioritized appropriately
Create thoughtful and appropriate solutions to design challenges of all sizes by translating research insights into beautiful and engaging user interfaces which satisfy user needs, business requirements and technical constraints
Develop acceptance criteria for all tasks that require design and development
Collaborate cross-functionally with the engineering team, design team and users to ensure a smooth, data-driven, iterative, transparent and feedback-driven product development process
Collaborate with designers and engineers to conceptualize, document, design and develop new product concepts
Produce engaging experiences using sketches, storyboards, information architecture blueprints and prototypes to collect feedback and iteratively improve and support the design process.
Develop comprehensive annotated design specifications and functional documentation for products.
Maintain a collegial, collaborative and accessible working style
Perform any other duties assigned by management

Who you are

Bachelor’s Degree in Software Engineering, Computer Science, Business or related Degree
3 years of experience leading agile projects as a product owner and/or product manager
Experience leading product and/or cross-functional teams
A proven track record of building consumer quality products, enabling business capability and objectives through technology
Ability to move between strategic discussions with senior client leaders to tackle on the ground agile coaching with teams
Relentless prioritization and alignment with business and IT stakeholders to ensure highest value capture
Solid understanding of software development life cycle models as well as expert knowledge of Agile project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment
Proficient with drawing storyboards, creating wireframes, creating / ‘grooming’ product backlogs, writing user stories and developing acceptance criteria
Knowledge and understanding of technical engineering best practices (e.g., test driven development, continuous integration, etc.)
Ability to work under pressure, manage client expectations effectively and not get overwhelmed by client pressures on the team
An excellent project manager that can plan 2-3 steps ahead of the team and surface hidden risks 2-3 levels deep within the team
Working knowledge of Agile development tools (JIRA, Asana, Slack etc)
Experience working with design team to deliver top user experience (UX) and user interface (UI)
Cultural sensitivity, sound judgment, and a strong interest in working in a demanding and intellectually challenging environment, with the organizational ability to handle multiple tasks around ambitious deadlines
Ability to identify and promote design and Agile best practices.
Excellent interpersonal communication skills, organizational skills and great attention to detail. Ability to work in collaboration with others on a project team and independently on tasks
Must be able to work as a leader and member of a team and possess good problem-solving skills
Know how to receive and deliver constructive criticism in a team
Good learning ability. Action-oriented and resilient in a fast-paced environment

Skills:

Product Management, Product Design, Nonprofit Organizations, Communication, User-centered Design, Technology Management, Customer Experience, Interpersonal Skills

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
The noise level in the work environment is usually moderate, but can become louder at times due to group discussions or activities. eHA is a tobacco-free environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to talk and hear
The employee is occasionally required to stand and walk. The employee is frequently required to sit and use a computer and reach with their hands and arms.
Above all:We believe strongly in our mission and our core values, and our teams are most successful when they do also.

Impact & Quality:

We work on solving big problems. We believe in the power of technology to make a transformational difference in health systems, and we know that when we do high-quality work, we have the opportunity to change lives in the communities we impact.

Innovative Problem-Solving:

We maintain a worldview driven by possibilities, not limitations
We build smart systems that will sustain beyond our tenures
We challenge prevailing assumptions, respect the urgency of the environments we operate in, and take smart risks to search for the best solution.

Passion:

We care intensely about what we do, and about whom we do it with
We inspire others with our tenacity and commitment to our communities and each other.

Honesty:

We are honest with our communities, our partners, our donors, and ourselves
We communicate with candor, respect, and humility
We are quick to admit our own mistakes, and work to correct them with openness & expediency.

Growth & Learning:

We embrace curiosity. We pursue and promote continuous learning, share our skills and knowledge, and actively work to make ourselves and those around us better.

Ownership: