Product Manager at Krystal Digital

Krystal Digital is a full service ICT company which specializes in the development, research, deployment and creation of customized and service oriented software applications. Our organization has a strong competence in providing secure and continuously available Information technology/infrastructure solutions to organizations, institutions and parastatals as required which helps its clients drive efficiency and improve its service delivery. The company has several notable products; Krystal IT Academy, Central Billing System, iLearnNG and Myskool portal to her credit alongside other non-disclosed works.

We are recruiting to fill the position below:

Job Title: Product Manager

Location: Lagos
Employment Type: Full-time

Job Description

• Krystal Digital is looking for a Product Manager with a track record of building and shipping consumerfacing technology products, who will translate ideas into strategy and features, and follow product development from end to end.
• Our value proposition is unique and our product is dynamic, we’re looking for someone to answer 5 key questions;
  • What to build?
  • How it should be built?
  • Who to build it for?
  • How to launch it?
  • How to scale it?

Responsibilities

• Oversee and direct product development
• Create a roadmap, strategy, and vision for each new product alongside other teams
• Conduct research with the user in mind to carry out experiments and analyze results
• Gather users’ requirements, define products requirement, draft user stories, and detailed acceptance criteria to determine design work
• Retrieve and analyze feedback from customers٫ stakeholders and other teams to shape requirements٫ features and end products
• Prepare and review product requirements documents (PRD)
• Work closely with engineering teams to develop, coordinate and ensure successful execution of release/launch plan according to the product development process
• Provide support with Agile/SCRUM practices.
• Supporting multiple projects at different stages of their lifecycle simultaneously
• Using analytics/usage data and customer and internal feedback to help inform the product roadmap and direct timeline of enhancements to support customer satisfaction, enhanced quality of the product, and increased usage.

Qualifications

• Bachelor’s Degree.
• Selfstarter who enjoys working in a fastpaced, collaborative, and innovative highgrowth environment
• Minimum of 2 years of product management experience, having managed at least one entire technology product development lifecycle, from concept to market launch
• Expertise in Agile and Scrum
• Strong leadership and interpersonal skills
• Ability to lead and work with crossfunctional teams.

Added Advantage:

• Experience within the ICT industry, particularly on Edtech Projects
• Experience managing multiple projects and product squads is a plus
• Experience in using Miro (or any other user story mapping tool), Figma, Jira, Confluence, and other tools for prioritization, documentation, and providing visibility to key stakeholders into ongoing work
• Experience in working with teams on customer and client facing products.

Application Closing Date
18th March, 2022.