Product Research Specialist at Interswitch Group

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the position below:

Job Title: Product Research Specialist

Location: Lagos
Department: Group Marketing & Corporate Communications
Job type: Permanent

Job Description

• Uncover what our users need from our products by conducting research working with cross-functional teams, and performing usability studies.

Responsibilities

• Conduct primary and secondary user research
• Conduct and evaluate quantitative and qualitative research
• Perform market and ethnographic research
• Work closely with cross-functional teams to identify and evaluate research needs
• Advocate research findings to diverse audiences through written and oral presentations
• Perform usability studies with consumers
• Develop questions, gather data, and analyze data
• Use a diverse set of UX research tools like Typeform
• Deliver oral and written research presentations & reports

Requirements

• Bachelor’s Degree / HND in Design, Mass Communication or any related field
• Minimum of 2 years cognate experience in research

Application Closing Date
14th February, 2022.