Project Manager, Operational Excellence at Mastercard Foundation

Mastercard – We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

We are recruiting to fill the position below:

Job Title: Project Manager, Operational Excellence

Location: Nigeria
Employment Type: Full-time

The Opportunity

Reporting to the Head, Operational Excellence, the Project Manager (PM) will deliver on enterprise priorities in service of the Foundation’s programming and operations.
The Project Manager will liaise with internal and potentially external stakeholders to provide high quality business delivery of Core business process design and/or improvements; and Enterprise, functional projects and initiatives.
The Project Manager will be key to enabling an enterprise-wide distribution and uptake of project management best practices through the Project Management Centre of Excellence.
As the PM, you will work on complex, multi-track projects balancing scope, time, cost, geography, and quality while maintaining a positive environment that promotes high performance.
Ideal candidate is comfortable with diverse teams and managing uncertainty and possess the flexibility to co-create with dynamic, cross-functional teams to deliver integrated solutions.

Ways You Can Contribute

Coordinate delivery and execution of complex enterprise or functional projects concurrently with project stakeholders throughout project lifecycle, not limited to:
Project management and implementation support for Enterprise Transformation.
Development and/or continuous improvement of organizational processes.
Understand and develop project content and deliverables through active engagement of stakeholders, and development of trusted thought-partner relationships.
Dynamically engage stakeholders to problem-solve for solutions as needed to execute deliverables.
Drive discussions with cross-functional teams for a desired/improved future state and document workflows tools, and accountability frameworks as required; house information in a knowledge repository.
Provide support in implementation and operationalization efforts including training, change management and communications.
Develop and manage integrated plans and associated communication documents to report on progress; provide frequent verbal and written progress reports on the status of projects; and provide action plans or recommendations on project delivery to stakeholders.
Develop, maintain and deliverables to track achievement milestones and overall project delivery within the constraints of scope, schedule, cost and quality.
Work with stakeholders to identify, document, assess, and monitor all project dependencies/interdependencies, risks, issues, and required decisions.
Be an ambassador for the Project Management Centre of Excellence and provide coaching on project management best practices.
Perform other duties and responsibilities as required.

Who You Are

PMI certified with a University Degree, preferably in business administration or a related field; Master’s Degree is an asset.
7 – 9 years business project management experience (as opposed to IT project management) and success in leading and managing complex projects in an official PM capacity, demonstrating PMO methodologies for planning, risk management and reporting.
Possess a good knowledge of process design and redesign (workflow mapping, accountability frameworks, etc.). Lean Six Sigma certification is an asset.
Advanced knowledge of project management tools and MS Suite (Word, PowerPoint, Project, Visio and Excel).
Detail-oriented, methodical and process-oriented to consistently and effectively produce and deliver high quality results.
Strong collaborator and relationship builder who can establish trust, respect and credibility to co-create solutions across a range of stakeholders.
A highly analytical problem-solver and critical thinker who can define root cause, evaluate alternatives and find solutions effectively.
Possess a ‘client’ focus mindset which enables effective business partnering and issue resolution.
A team player, self-starter, and resourceful with the ability to work within a constantly changing and ambiguous environment with minimal supervision and resilience.
Fluent in English required. Ability to speak French is an asset.
Flexible to travel to Country offices in Africa, when required.
Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
Possess professional maturity, sensitivity with different cultures, and impeccable integrity.
Committed to Mastercard Foundation’s values and vision