Public Engagement Assistant (Edu. Outreach) at the U.S. Consulate General

The U.S. Mission to Nigeria comprises of the Embassy in Abuja, FCT, and the Consulate General in Lagos. U.S. Consulate General Lagos is the Mission’s representative to the Nigerian people in the southern region.

We are recruiting to fill the position below:

Job Title: Public Engagement Assistant (Edu. Outreach) – Employees of Mission-All/or USEFMs, EFMs or MOHs) – (Education USA Supervisor Advisor)

Announcement Number: Lagos-2021-115
Location: Lagos
Series/Grade: LE – 6510 9
Promotion Potential: LE-9
Hiring Agency: Consulate General Lagos
Work Schedule: Full-time – 40 hours per week

Overview

Hiring Path: Open to the public
Who May Apply/Clarification From the Agency:
- For USEFM – FP is 05. Actual FP salary determined by Washington D.C.
- Current Employees of the Mission – This includes U.S. Citizen Eligible Family Members (USEFMs); Eligible Family Members (EFMs); Declared Members of Household (MOHs), dependents of U.S. Personal Services Contract (USPSC) who are assigned under COM – All Agencies
Security Clearance Required: Public Trust – Background Investigation
Appointment Type: Permanent
Appointment Type Details: Indefinite subject to successful completion of probationary period.

Summary

The work schedule for this position is: Full Time (40 hours per week)
Start date: Candidate must be able to begin working within a reasonable period of time (6 weeks) of receipt of agency authorization and/or clearances / certifications or their candidacy may end.
Supervisory Position: No
Relocation Expenses Reimbursed: No
Travel Required:
- 25% or less
- Incumbent travels for conferences, campus visits, and training

Duties
Basic Function:

Under the direct supervision of the Public Affair Officer (PAO) designee, incumbent works with and supervises all EducationUSA Advisers at American Spaces, Corners and Windows to be able to carry out general advising duties.
S/he leads Advisers to provide accurate, comprehensive, and current advice, and counseling on educational opportunities in the United States for groups and individuals.
S/he creates the annual strategic plan and budget for the three EducationUSA Advising Centers in Southern Nigeria. Incumbent serves as lead information source on the Nigerian education system and lead point of contact for U.S. higher education representatives, Consular officers, Nigeria government officials, and others engaged in the field of international education.

Qualifications and Evaluations
Experience:

Minimum of four (4) years of progressively responsible experience in a multinational educational or cultural work environment, with education, communication, marketing and public outreach duties as significant parts of the job with at least one (1) additional year of supervisory experience is required.

Job Knowledge:

Detailed knowledge of the U.S. higher education system and good knowledge of the U.S. political system, American history, literature, culture and geography.
Detailed understanding of the full range of Public Diplomacy tactic and tools designed to engage audiences, strategic objectives, assessment methods and outcomes, as well as knowledge of the multiple Public Diplomacy resource streams and related restrictions.
Detailed knowledge of Nigeria secondary and tertiary academic institutions, standards of instruction and curriculum relating to the U.S. and general standards and practice for education systems.
Knowledge of typical customer service standards and marketing tools designed to engage specific audience segments, particularly the youth, aspiring professionals, student sector, in Nigeria is required.
Knowledge of latest trends in audience engagement in related public service institutions such as think tanks, museums, academic institutions, professional training institutes, as relevant for the youth, aspiring professionals, student sector, is required.
Must have an understanding of communication trends in the region and internationally as it affects Nigeria information landscape, and must be familiar with digital practices and procedures used by or influential with Nigeria’s education and broader youth, aspiring professionals, student sector. Familiarity with financial planning.

Education Requirements

Bachelor’s degree in Education, Public Administration/Management, International Relations, Communications or Marketing or local equivalent is required.
Note: NYSC Certificate or Exemption document is required.

Evaluations:

This may be tested. Please specify your level of proficiency in the language listed.

Language:

Fluent in speaking / reading / writing of English is required.

Skills and Abilities:

The position requires supervisory skills, good public speaking and communication skills. Outstanding written and oral communication skills are required.
Interviewing skills to obtain relevant Information Management of multiple social media pages is required. Ability to effectively delegate tasks and make entries in the State Department PDIP is required.
Basic accounting skills using Microsoft Excel to balance budgets is required. Demonstrated organizational ability and problem-solving skills is required.
Ability to manage multiple priorities and people quickly and effectively is required.
Must have good computer skills required to manage the three main EducationUSA Lagos social media pages.

Equal Employment Opportunity (EEO):

The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info
Benefits:

Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Lagos, Nigeria may receive a compensation package that may include health, separation, and other benefits.
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

Hiring Preference Selection Process: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.
Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

Hiring Preference Order:

AEFM / USEFM who is a preference-eligible U.S. Veteran*
AEFM / USEFM
FS on LWOP and CS with reemployment rights **

* Important

Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

Marketing Statement: