Receptionist at HR Leverage Africa
HR Leverage Africa – Our client, a prestigious Hospital based in Lagos State, is currently recruiting suitably qualified candidates to fill the position below:
Job Title: Receptionist
Location: Lagos
Job Description
- The Receptionist is responsible for basic clerical tasks such as answering phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner
- A Front Desk Officer will also provide the required paperwork to be completed by patients as well as entering of patient details into the hospital’s database.
Job Responsibilities
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
- Pre-admits patients by receiving bookings from physicians; confirming admitting privileges of physicians; interviewing patients; entering patient information to hospitals database.
- Ensures patient’s arrival to hospital room or testing area by assigning patient beds; notifying nursing unit of patient’s arrival; calling volunteer to transport the patient to the assigned area.
- Receives incoming communiques and forward to their relevant departments.
- Provides information to the public by answering admitting procedure, hospital regulation and service inquiries of patients and the public; referring inquiries.
- Facilitates patient flow by notifying the provider of patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Person’s Specification
- Bachelor’s Degree or its equivalent
- Two to five years of experience
- Proficient with Healthcare Management Systems and Microsoft Office Suite
- Outstanding communication skills, both written and verbal
- Excellent organizational and multi-tasking skills
- Highly motivated team player willing to go the extra mile.
Application Closing Date
18th November, 2019.
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