Receptionist at Karrabo Financial Solutions Limited

Karrabo Financial Solutions is a leading Financial Technology Company with Head office located at 74 Oduduwa Crescent, G.R.A Ikeja Lagos. Karrabo, incorporated with the Corporate Affairs Commission in Nigeria is positioned to deliver innovative solutions to meet variety of customer needs in the Payments and Agent banking space.

We are currently recruiting to fill the position below:

Job Title: Receptionist

Location: Lagos
Job Type: Full Time

Role Summary

We partner with organisations who are users of our software. We are looking for resourceful, vibrant purpose-driven professionals with customer service skills that will initiate growth of the organisation as well as provide support to users of our various solutions in a manner that maintains our tradition of high level of excellent service delivery that improves merchant satisfaction, customer retention as well as profit maximisation.

Responsibilities

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Welcome and attend to guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them to various department
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward emails
Monitor office supplies, equipment and place orders when necessary
Keep updated records and files
Take up other duties as assigned (travel arrangements, schedules etc.)