Receptionist at TIAS Limited

TIAS Limited – We are an Edu based company in Nigeria.We are a cutting edge techological based instituion reaching out to individuals with the power of innvative learning.

We are recruiting to fill the position below:

Job Title: Receptionist

Location: Abuja (FCT)
Employment Type: Full-time

Job Description
Your role and responsibilities as a ‘Receptionist/ Academic Counsellor’ are as below:

Warmly greet clients, students, walk them to the proper beauty stations, classrooms and inform assigned beauticians & instructors of their arrival or you do the counseling
Writing professional emails and response to emails.
Provide information on Courses Enquiry,Book and confirm appointments via phone and email
Process transactions (cash and credit cards) and issue receipts
Welcome walk-ins, answer questions about services & courses and schedule appointments based on availability
Inform clients about new services, courses and discounts, via email and text messages
Follow up on client / prospect students.
Cross-sell services, courses and products when appropriate (e.g. through informative brochures and gift cards)
Update client records with contact and billing details, appointments and services offered.
Maintain a tidy reception area
Schedule meetings and follow up
Order business cards, brochures and stationery as needed
Maintain all school forms
Lead the salon staff team in providing excellent services and maximizing salon profit
Manage day-to-day operations of the salon including opening and closing procedures, staff behaviour and customer intake procedures
Schedule staff to ensure adequate coverage for the salon’s needs
Resolve customer complaints and provide solutions to staff disputes
Account for and report profits and expenses of the salon
Prepare and maintain sales, inventory and customer reports
Manage inventory salon products by maintaining records of stock quantities on hand and ordering replacement items
Giving information about the courses running by the Institute
Fixing up the meetings.
Communicate circulars and notice to all staff & students
Attending all the incoming calls and Outgoing calls.
Maintaining database of the inquiries received (walk-ins)
Daily follow-up of the inquiries
Sales and Lead generation
Handling the Telephonic & walking in candidate who comes for an inquiry.
Giving career guidance to students enrolled and walk in candidates.
Perform other clerical receptionist duties such as filing, photocopying, printing