Recovery Officer at the Concept Group – Abuja & Rivers
The Concept Group is a holding company for companies established in 1992. Subsidiaries under the Group include: Rosabon Financial Services – Nigeria’s Leading Financial Intermediary and Equipment Leasing Company, Concept Nova – Bespoke Enterprise IT Solutions Company, Percy Aitkins – Bureau De Change.
We are recruiting to fill the position below:
Job Title: Recovery Officer
Locations: Abuja (FCT) and Port Harcourt, Rivers
Employment Type:
Job Description
- Ensure collection of outstanding payments from customers.
- Recovering bad debts from delinquent debtors
- Resolving disputes with customers, ensuring that concerns are resolved correctly.
- Clarify potential consequences of not paying such as sales of collateral process.
- Manage customers who are resistant by remaining polite, tactful, firm and honest.
- Complete any administrative task as required for the efficient running of the team’s activities.
- Always deliver a consistent and professional level of service.
- Devising customized recovery strategy on a case-by-case basis.
- Reducing the non-performing loans owed to the Bank.
- Following up with clients on previous payment arrangements.
- Locating and establishing contact with debtors.
- Taking ownership of debt collection cases.
Requirements
- B.Sc. in any Management Course.
- A minimum of 3 years of progressive experience as a Recovery Officer.
- Exceptional organizational skills.
- Excellent numeracy savvy.
- Great creative, visionary, and critical thinking skills.
Application Closing Date
Not Specified.
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