Relationship Management Officer at Unified Payment Services Limited
Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UP® operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.
In demonstration of our cross-enterprise alliances and capabilities, UP® is the first and only non-bank entity in Nigeria that is Principal Member or Licensed Acquirer of all of American Express, Mastercard, PayAttitude, UnionPay, and Visa.
We are recruiting to fill the below position:
Job Title: Relationship Management Officer
Location: Lagos
Details
- Collation of tasks from internal and external Call Notes/Meetings
- Follow up to deliver on commitments made to clients at meetings, using Call Notes as a guide
- Ensure timely resolution of clients’ complaints/requests
- Ensuring that no receivable stays beyond 60 days with client
- Trending banks’ Reporting needs and proactively ensuring that banks subsequently get such reports without prompting
- Preparation of Request for Implementation (RFIs), Project Request Forms (PRFs) and Project Definition Documents (PDDs)
- Follow up to get sign offs on PRFs, RFIs and PDDs internally
- Collation, updating, tracking and preparation of clients’ birthdays and yuletide gift items
- Delivery of birthday and Yuletide Gifts to clients.
Job Requirements
- University Education: First Degree (2:2) or HND in Marketing, Business Administration, Economics, Statistics, Computer Science or any other Discipline with Quantitative bias
- Others: Professional Qualifications – added advantage
- Experience: 2-3 years.
Application Closing Date
Not Specified.
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