Restaurant Receptionist at Paradis

Paradis is a unique restaurant-bar set to redefine the resto-bar industry in Lagos with its exclusive hospitality services. It’s a mid-scale / up-scale restaurant and bar in Ikate scouting for exceptional talents to join their team.

We are recruiting to fill the position below:

Job Title: Restaurant Receptionist

Location: Lekki, Lagos

Job Description

The restaurant receptionist will serve as the first point of contact for the facility, ensuring guests are appropriately welcomed and duly attended to.

Responsibilities

Draw up client bookings for tables and ensure that tables are set before clients’ arrival
Manage the front desk by receiving incoming calls, greeting and attending to customers
Inform guests about the availability of tables and direct them to the tables
Keep records of guests who visit the restaurant
Assist customers with answers to queries, and proffer solutions to issues within your capacity
Collaborate with other restaurant staff and the management to ensure that customer complaint are properly attended to in a timely manner
Ensure that clients make payment for services before they exit the restaurant
Keep clear records of payments received and make detailed notes of balance payments
Check restaurant’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary
Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.