Retail Showroom Manager, West Region at Airtel Nigeria

Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.

We are recruiting to fill the position below:

Job Title: Retail Showroom Manager, West Region

Location: Oyo, Nigeria

Job Summary

• Implement and Monitor Service Delivery strategy in assigned showroom to ensure that Customer base within this territory enjoy remarkable positive in-store experience at all contacts with complete query resolution.

Requirements

• A Bachelor’s degree
• Minimum of 2 years work experience in a Customer Service environment.
• Ability to work with minimal supervision
• Good analytic, report writing and problem-solving skills
• Good understanding of business processes
• Good knowledge of customer administrative systems – REMEDY, TABS, MINSAT, EXCEL etc.

Application Closing Date
Not Specified.