Sales Associate at Nectar Beauty Hub

Nectar Beauty Hub is Nigeria’s largest one stop beauty company with various beauty products for discerning beauty connoisseurs and other beauty care enthusiasts with emphasize on making everyone beautiful. We stand as a mother brand representing various beauty products and brands in Nigeria.

Nectar Beauty Hub currently has retail outlets across Lagos. Our product lines include Beauty Equipment, Spa Furniture, Nail Care, Skin Care, Personal Care Products, Hair, Makeup & Products for Men.

We are currently recruiting to fill the position below:

Job Title: Sales Associate

Location: Lagos

Job Objective (s)

Supports the outlet staff to grow sales through a focus on excellent customer service and relationship management.
Act as a beauty and luxury lifestyle products consultant to walk-in customers in assigned outlet.

Duties & Responsibilities

Acts as advisor or consultants to walk-in customers and over-the-phone customers.
Provide friendly, efficient service to all walk-in customers.
Offer information about merchandise selection to help customers choose wisely.
Have deep product knowledge and exhibit familiarity with all product information.
Actively listen to customers and then provide them with solutions that are exactly what they need.
Excite customers about how new products can enhance their lives.
Assist customer by suggesting additional merchandise that compliments their selections.
Assist in pricing merchandise, markdowns, restocking and other retail related duties.
Be able to effectively handle customer service issues.
Assist and maintain visual merchandising and selling floor standards.
Know and use promotional event information to maximize sales.
Assist in preparation of periodic physical inventory exercises.
Be able to use POS Systems for sales & other check-out functions
Support Outlet Staff to execute the display and maintenance of off-shelf merchandise.

Minimum Education Qualifications

Bachelor’s degree is a minimum
Master’s Degree an advantage

Required Experience:

1-3 years of experience working in a luxury service retail environment, or other Customer service experience and/or retail sales experience.
Strong communication skills.
Good reporting skills.
Ability to work a full-time flexible schedule, including some early morning and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Required Competencies: