Sales Representative / Beauty Advisor (Abuja) at Perfect Trust Cosmetics Limited

Perfect Trust Cosmetics Limited, a leading Cosmetics, Beauty and Wellness Brand in Nigeria, is recruiting suitable candidates to fill the position below for her Fragrance and Skin Care stores in Abuja:

Job Title: Sales Representative / Beauty Advisor

Location: FCT Abuja

Description

The candidate must be smart, ability to multi-task and able to work in a fast-paced environment.

Role Summary

Sales Representative / Beauty Advisor is responsible among other things to ensure that the company’s customers are attended to promptly and that the fragrance/ skin care store is optimally operational.

Responsibilities
The requirements of this key result area will include but are not limited to:

Approach every customer with an enthusiastic and welcoming attitude.
Listen to identify customer needs and communicate with customers in a friendly and polite manner.
Utilize opportunities to up sell and/or link sell other products in addition to or to complement customers’ initial purchase.
Ensure continuous development in the area of product knowledge and skills update to be able to correctly prescribe products to customers.
Consult knowledgably with customers and seek opportunities for referrals while ensuring the customer returns for repeat patronage.
Ensure clients and customers receive excellent service at ALL times.
Anticipate customers’ needs and ensure they are satisfied as soon as possible also deal with customer enquiries and requests promptly and efficiently. Make sure requests outside areas of authority are referred immediately to an appropriate person and follow through to ensure customer satisfaction.
Ensure dissatisfied customers are acknowledged immediately and attended to without delay.
Introduce the company’s client registry to every customer and ensure client database is up to date.
Schedule consultations with clients for makeup services or to inform them about new products and/or upcoming product launches.
Document looks by taking photos and writing that can be referred to by other retail artists for future use.
Ensure appropriate actions are taken to minimize unpleasant side effects from the use of makeup tools and/or techniques
Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand business requirements.

Job Requirements

Minimum of Bachelor’s Degree (Bsc) in any discipline
Not more than 28 years of age
Candidate must be a smart and fast leaner
Good customer relations skill
Only female needed
Ability to stand for a long time on the shop floor to sell products
Experience is not required but experience in Skin Care role related or make up will be an added advantage.

Salary and Other Benefits