Sales Support Administrator at Old Mutual Nigeria
Old Mutual Nigeria consists of a Life Assurance and General Insurance business and provides a wide spectrum of insurance solutions tailored to meet unique individual and corporate clients’ circumstances.
REF: 1228/NIGE/EU/Sales support administrator (CONTRACT)/Nigeria/300419
Location: Nigeria
Start Date: 2019-04-30
Contract: Temporary / Contract
Category: Insurance
Key Focus
- This role is individually accountable for providing immediate response to administrative requirements in accordance with SLA parameters, in a processing environment. Technical knowledge is limited to some products and or processes.
Job Specification
Descriptor:
- Follows standardised processes and provides administrative support in line with normal business functioning.
- Delivers on daily production standards and adheres to service and quality standards.
- Provides an indirect service to customers and intermediaries.
- Responds to immediate requirements within procedure.
- Uses standard administrative techniques to coordinate own work.
- Product and process knowledge in different areas may differ but basic skills remain the same.
- Technical knowledge is limited to some products and or processes.
Key Result Areas
Documentation Processing:
- Responds to immediate administrative requirements within procedure
- Follows standardized processes and provides administrative support in line with normal business functioning.
- Delivers on daily production standards.
- Weekly reporting.
- Uses standard administrative techniques to coordinate own work.
- Prepare meeting reports/ presentations.
- Interface with the finance department for both businesses.
Personal Effectiveness:
- Accountable for service delivery through own efforts.
- Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.
- Makes increased contributions by broadening individual skills.
- Collaborates effectively with others to achieve personal results.
- Accepts and lives the company values.
Quality Assurance:
- Performs quality checks on own work.
- Adheres to service and quality standard
Qualifications and Experience
- A first degree or its equivalent.
- Good Analytical skills,
- Technical/insurance product knowledge and relevant experience would be an added advantage.
- Good knowledge of Microsoft office suite
Offer
Market Related.
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