Sales Support Officer at CreditRegistry

CreditRegistry is Nigeria’s largest credit bureau and pioneer of the industry serving members since 2003. CreditRegistry is officially registered as CR Services (Credit Bureau) Plc and fully licensed and regulated by the Central Bank of Nigeria.

We are recruiting to fill the position below:

Job Title: Sales Support Officer

Location: Lagos
Employment Type: Full-time

General Description / Responsibilites

Proactively discover and research industry opportunities; prove market demand for products/ services
Identify and qualify client needs and suggest appropriate products/services to management
Uncover market challenges that will prevent product adoption and suggest solutions
Qualify leads from market research
Measure marketing campaigns; ensure results generate sales opportunities
Contact clients through cold calls and emails; grow the relationship
Create presentations for the company that will empower sales efforts
Customize product solutions to increase customer satisfaction; communicate qualified prospects to the sales team
Build long-term trusting relationships with clients
Set up meetings or calls between (prospective) clients andSales executives
Present competitive analysis and market intelligence
Report independent research and sales results (weekly/monthly/quarterly)
Stay up-to-date with new products/services offered in the market and develop pricing/business models
Perform other duties as directed by the Chief Executive Officer and reporting manager

Educational Qualification

BSc degree in Marketing, Business Administration or relevant field. MBA a plus

Work Experience / Requirements:

Proven work experience in Business Development,Sales, Account Managementor similar role
Hands-on experience with multiple sales techniques (including cold calls)
Track record of achieving sales quotas
Experience with CRM software (e.g. Salesforce, HubSpot)
Familiarity with MS Excel (analyzing spreadsheets and charts)
Understanding of sales performance metrics
Excellent communication and negotiation skills
Ability to create and deliver engaging presentations
Ability to conduct research and interview clients
Basic knowledge in generating process documentation, product specifications, research strategies and surveys
Strong written and verbal communication skills including technical writing skills