Satellite Engineer (Junior Level) at Trefoil Networks

Trefoil Networks is a full-service data communications, e-Solutions and video services provider. Trefoil Networks specializes in Satellite, Internet, Wireless, Fibre , Web and Network Access solutions for individuals, institutions, organizations, governments, businesses, enterprise, Telecom Operators, Media, entertainment Industries and residential home users

We are recruiting to fill the position below:

Job Title: Satellite Engineer (Junior Level)

Location: Abuja
Unit: TFNET
Reports to: Technical Team Lead, TFNET

Main Function

• Works with the company for the Design, Implementation, Installation, Deployment, management and maintenance of the Division’s Satellite based Network Communications Solutions.

Role Responsibilities

• Network engineer responsible for monitoring networks to capture availability, performance and / or capacity metrics of VSAT customer sites
• To ensure that customers VSAT sites are accurately installed according to laid down standards and specifications.
• Provides 1st level troubleshooting and repair via technical phone support to VSAT Resellers and end users, including maintenance of online knowledgebase.
• To keep and maintain ALL satellite schedules, options files, service orders and customer premises equipment data records for all customer sites.
• To maintain appropriate support / maintenance log sheets, records, per customer, for accurate support records.
• Design and integration of LAN / WAN systems using VSAT technologies, and WAN IP routing for voice, data and video.
• Performs specialized duties in support of VSAT networking, installation, testing, and training of customer and network support personnel in the use of hardware and applicable software
• To carry out routine checkup / maintenance on customer sites as may be directed or required.
• To follow up on all support and maintenance agreement with different satellite solutions clients and customers.
• Schedules the satellite projects and monitors progress. Keeps teams on task and within deadlines for all deliverables.
• Writes project summary reports, deliver presentations to management
• Any other duty as assigned by line manager or management.

Qualifications / Experience

• A Bachelor of Science degree IT or Engineering disciplines.
• Cisco certification is an advantage

Competencies / Skills:

• Excellent computer skills.
• Strong written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Exceptional customer service skills.

Behavioral Qualities / Other Competences:

• Resourcefulness
• Personal integrity and high work ethical standards
• Adaptability
• Resilience
• Detail oriented

Application Closing Date
14th August, 2020.