Senior Account Manager at GE Nigeria

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers.

We are recruiting to fill the position below:

Job Title: Senior Account Manager

Job ID: 3284359
Location: Abuja

Role Summary

• The Senior Account Manager will expand and execute Grid Solutions (GS) portfolio sales and business development towards external (third party customers) and internal (GE2GE/ GS Product Lines/ GS Cross Region/ GS HQ) customers and deliver relevant Order Intake and CCM% as targeted in the Operations Plan (OP).

Essential Responsibilities

• Explore opportunities, define strategy and shape demand (50-60%)
• Expand and execute GS portfolio sales and business development towards external ( third party customers ) and internal ( GE2GE / GS Product Lines / GS Cross Region / GS HQ ) customers and deliver relevant Order Intake and CCM% as targeted in OP
• Keep abreast of competitor product portfolio
• Meet the customer regularly together with Region Sales Specialists in charge
• Explore and propose strategy to optimize channels to the market.
• Deploy and adjust answer strategy taking in account the input from the End Users, Contractors
• Support Sales Specialists to prepare offers and submit to customers (20-30%)
• Support market intelligence on Grid Solution Offers in terms of offering and price strategies
• Assess project complexity and define a project strategy with the input of Sub Region Managers / Product Sales Specialists
• Understand the RFQ / Customer’s demand & actual needs and develop the value proposition for each offer from Product Sales Specialists
• Conduct spec-in, spec-out, products qualification process together with Product Sales Specialist
• Trigger tendering process (Go/No Go + RFQ to Product Sales Specialists ) and follow up on tender progress
• Build with Product Sales Specialist the best techno-commercial offer , taking into account the different parameters & stakeholders involved (product portfolio & competitiveness vs. competitors’ vs. customer needs / factory constraints/ AC Solutions).
• Set target price,input from Customer
• Validate Estimate Analysis Sheet and set the price, in liaison with the Sales Specialist
• Monitor launching and followup Tender approval process (RAM/TAC/BUSTAM) to be done by Product Sales Specialists
• Ensure the best preparation and submission of the offers to the customers
• Lead clarification process, listen to & resolve open concerns
• Reinforce customer engagement across in Sub-region / Region level through targeted actions (PL days, seminars , customer events etc.) ( 20%)

Quality:

• Comply with Quality Procedures, work instructions and Processes and on site
• Report or resolve any non-conformance issues, and process in a timely manner

Health and Safety:

• Demonstrate commitment to safety through participation in formal and informal discussions
• Adhere to all safe working procedures in accordance with instructions
• Ensure safety work instructions are complied
• Participate in the resolution of safety issues.
• Initiate actions to improve health and safety where needed

Performance Measurement:

• Frequency of customer contacts
• Number of opportunities identified
• Repeat Business
• Achievement of order intake and margin objectives
• Market share in the region
• Quality of techno-commercial offers
• Number of tenders submitted both in volume and numbers
• Hit rate and order conversion ratio
• 100% tenders meet customer requirements
• Customer Satisfaction
• CRM (SPEAK) data accuracy and 100% data completeness including opportunities identified
• Compliance to Quality processes and procedures and policies
• Strict adherence to ethics and sales compliance
• Safety performance; no safety non-conformance

Qualifications/Requirements

• Minimum of 10 years’ experience in a Commercial / Sales / Tendering Environment of a Multinational Company
• Engineering degree (electrical preferred)
• Good knowledge of Electrical transmission business (in the given area)
• Technical knowledge in PL product portfolio is preferred
• In Nigeria: a valid NYSC discharge or exemption certificate will be required (please indicate clearly on your resume)
• In Nigeria: must have valid authorization to work full-time without any restriction in Nigeria

Desired Characteristics:

• Excellent command of English and French are must, third language is preferable (Spanish / Portuguese)
• Strong interpersonal and leadership skills.
• Demonstrated ability to analyze and resolve problems.
• Demonstrated ability to lead programs/projects. Ability to document, plan, market, and execute programs. Established project management skills.

Application Closing Date
Not Specified.

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