Senior IT Infrastructure Analyst – Servers and Storage at Ikeja Electricity Distribution Company (IKEDC)

Ikeja Electricity Distribution Company (IKEDC) – Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja Electric), Nigeria’s largest power distribution network powers lives and businesses with innovation and unwavering drive for excellence. The company began its new phase of growth and expansion on November 1st, 2013 following the handover of the defunct Power Holding Company of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria.

We are recruiting to fill the vacant position below:

Job Title: Senior IT Infrastructure Analyst – Servers and Storage

Location: Lagos
Job Type: Full time
Reporting To: Lead, IT Infrastructure

Role Purpose

To serve as an IT expert participating in a variety of analytical and technical assignments that include Implementation, administration, support and maintenance of a variety of hardware, software, and network products in an information technology infrastructure environment.
This role is split between providing daily operational support for existing infrastructure and Project based work leading to the development and deployment of new infrastructure services.
The ideal candidate should also have the patience to communicate with a variety of interdisciplinary teams and users. His/her primary goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

Responsibilities

Lead and supervise the team
Contribute to or lead IT Infrastructure projects within IT
Assign work, train and mentor other IT Systems Administrators on hardware and software problem analysis and resolution
Ensure all Servers hardware and software are fully operational and take corrective action where necessary
Ability to write Windows scripts
Administer, configure and manage web servers (IIS, apache, tomcat, jboss)
Administer MS Exchange mail servers
Maintain and administer domain controllers with MS Active Directory services
Monitor, identify, and resolve production capacity, contention, and resource deficiencies
Support the annual IT Audits in the delivery of required data and procedures to ensure compliance with established corporate general controls and information security policy.
Install system patches and updates
Perform hardware and software upgrades
Document and improve current IT infrastructure, processes and procedures
Implementation, support, monitoring and maintenance of infrastructure software platforms, including but not limited to server operating systems, messaging and database services, reporting platforms, terminal services, VPN, and all other software based systems which provide infrastructure underpinning IT Services.
Develop operational, installation, configuration and upgrade documentation for communication systems, hardware, security, storage, software and other computer related systems.
Assist in carrying out any duties as requested by the IT Management.
Develop expertise to train staff on new technologies
Perform software product installation, configuration management, maintenance, testing and documentation of VMware and Microsoft related products
Ensure highest level of availability, reliability and performance for virtualization platforms and associated products.

Minimum Qualifications

First degree (M.Tech./B.Sc. in information Technology or Computer Science or any other related field
5+ years’ experience in hands-on System Administration role with a reputable organization
Must have one or more of the following certifications: CompTIA A+, CompTIA Network+, MCP (Microsoft Certified Professional), MCSE or CCNA;
Ability to quickly analyze issues and determine best course of action using available resources
Experience with Cloud and Virtual Technologies e.g. VMware
Strong knowledge of Windows Active Directory & group policy
Extensive knowledge of Storage Management and Technologies. Hands-on experience with EMC Storage is a MUST.

Technical Competencies:

Backup Administration & Disaster Recovery (Hands-on knowledge of Networker and/or Veeam is a plus)
Strong knowledge of configuration, management and maintenance of Windows Server 2012/2016
Microsoft Exchange Server 2013/2016
Extensive experience in Windows, Unix and Linux Administration
Knowledge of load balancing and clustering
Ability to write Windows/Unix shell scripts

Behavioral Competencies: