Server / Waitress at a Leading Eatery

A leading Eatery in the Hospitality Industry is currently seeking energetic, personable candidates to join our growing team within the capacity below:

Job Title: Server / Waitress

Location: Keffi, Nasarawa
Employment Type: Full Time

Job Description
The server essentially shall be responsible for taking orders in a friendly manner, reporting orders to the kitchen, and calculating the bill. Some of their common daily duties include:

Taking orders from customers
Answering questions about menu items, food sensitivities and food substitutions
Giving customers suggestions for food and drinks and telling them about any special menu items.
Communicating with customers to ensure satisfaction and resolve any complaints
Processing customer payments
Removing dirty dishes from tables to avoid clutter while customers are eating
Cleaning tables after customers have finished their meals.

Job Qualification

2 – 4 years work experience.
We require Basic Education in Math to calculate sales costs, count money and calculate change when processing customer payments.
A High School Diploma may be sufficient proof of these skills, but it is not always required.
The demonstrated ability to accurately report customer orders, maintain prescribed standards of food service safety and be approachable and friendly with the public.

Job Requirements:

Must have an attractive face and good character & be able to win customers
Inform customers about the day’s specials
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders.
Communicate order details to the Kitchen Staff
Arrange table settings and maintain a tidy dining area
Accountability in processing customer payments, deliver checks and collect bill payments
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
Provide excellent customer service to guests
Effective communication and active listening skills for conversing with guests
Impeccable customer service skills and social perceptiveness
Ability to evaluate customer satisfaction and responsiveness
Oriented toward serving others and helping customers
Physical stamina to stand for long periods of time
Strong time management and organizational skills.