Shop Manager at Mar & Mor Integrated Services Limited

Mar & Mor Integrated Services Limited is a building services company, passionate about customer satisfaction, best practices and standards compliance. We are in Business to continuously raise the bar in the delivery of Mechanical and Electrical engineering services that meet the quality standards, performance and price aspirations of our customers, while reducing maintenance and support requirement to the barest minimum.

We are recruiting to fill the position below:

Job Title: Shop Manager

Location: Abuja

Job Description

We are looking for a professional and customer service-oriented Store Manager to oversee daily operations at our store
As the Store Manager, you will supervise the operational and organizational standards of the store
Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies.
The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.

Responsibilities

Deliver excellent service to ensure high levels of customer satisfaction.
Motivate the sales team to meet sales objectives by training and mentoring staff.
Create business strategies to attract new customers, expand store traffic, and enhance profitability.
Hire, train, and oversee new staff.
Respond to customer complaints and concerns in a professional manner.
Ensure store compliance with health and safety regulations.
Develop and arrange promotional material and in-store displays.
Prepare detailed reports on buying trends, customer requirements, and profits.
Undertake store administration duties such as managing store budgets and updating financial records.
Monitor inventory levels and order new items.

Requirements

HND/B.Sc. or equivalent qualification.
Bachelor’s Degree in Business Administration or relevant field preferred.
A minimum of 2 years experience working in a retail environment, ideally in a managerial role.
Strong leadership and customer management abilities.
Customer service-oriented with in-depth knowledge of basic business management processes.
Excellent communication and interpersonal skills.

Application Closing Date
15th November, 2019.

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