Social Media / Customer Care Personnel at Printrite Nigeria

Printrite.ng is the number one online stop shop for all design, printing, packaging and marketing needs. We offer creative designs and printing services to governments, corporate bodies, businesses and individuals through our online platform.

We are recruiting to fill the position below:

Job Title: Social Media / Customer Care Personnel

Location: Abuja

Job Description

Develop, implement and manage our social media strategy
Define most important social media KPIs
Manage and oversee social media content
Measure the success of every social media campaign
Stay up to date with latest social media best practices and technologies
Use social media marketing tools such as Buffer
Work with designers to ensure content is informative and appealing
Collaborate with Marketing, Sales and Product Development teams
Monitor SEO and user engagement and suggest content optimization
Communicate with industry professionals and influencers via social media to create a strong network
Provide constructive feedback
Responding to customer queries in a timely and accurate way, via phone email or chat.
Identifying customer needs and helping them use specific features on our platform.