Specialist, Demand & Business Relationship Management (Abuja) at 9mobile Nigeria

9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the position below:

Job Title: Specialist, Demand & Business Relationship Management

Job Ref.:: IRC3885
Location: Abuja

Job Summary

• Provide support on all operational core network equipment and facilitate PAT of newly integrated network elements.
• Perform core network maintenance activities on the network, node integration, network audit and network performance improvement.

Principal Functions

• Perform operation and maintenance on core network elements to achieve network availability
• Facilitate the integrate of new core network nodes
• Provide support for the implementation of an effective operational and maintenance framework for core network
• Supervise change request implementations, fault escalations/resolution and ensure TTs are accurately closed within MTTR by core EOT team
• Participate in acceptance of new core network nodes
• Ensure effective supervision of vendor performance and other related activities (telecommunications equipment monitoring)
• Ensure effective implementation and maintenance of all SIP/E1-PRI connections
• Ensure routine and corrective maintenance on MSC / HSS / MGW / STP / SPS / SBC / U2000 / other CS core nodes.
• Generate incidence reports for core network occurrences weekly and monthly
• Implement software upgrades and hardware replacements on core networks
• Perform network impact analyses of change requests and software upgrades on core nodes
• Perform daily network traffic and KPI trend analysis reports
• Ensure core network spares availability
• Carry out periodic audits on core network nodes and B number analyses
• Participate in BSC and RNC integration into core network
• Definition, integration and migration of Cell sites
• Perform periodic service tests on the network.

Educational Requirements

• First Degree or equivalent in Electrical / Electronic Engineering, Computer Engineering and / or any other relevant discipline.
• At least two (2) years directly relevant post-NYSC work experience in core network operations and maintenance as an advantage

Experience, Skills & Competencies
Knowledge:

• Excellent problem-solving and interpersonal skills
• Good time management skills
• Good computer literacy (Good hands on with MS Office applications)
• Good reporting and communication skills.

Skills:

• Communication
• Problem Solving
• Behavior
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Teamwork
• Customer Focus.

Application Closing Date
Not Specified.