SQL Support Engineer at Longbridge Technologies Limited

Longbridge Technologies Limited – At LONGBRIDGE, by offering competent management and a distinctive approach, we strive to position businesses for sustainable growth. This is driven by our core objective which is focused on creating and sustaining growth for individuals and enterprises through innovation.

We are recruiting to fill the position below:

Job Title: SQL Support Engineer

Location: Lagos
Employment Type: Contract

Roles and Responsibilities

• Owning, tracking, and resolving SQL-related incidents and requests.
• Writing SQL queries to resolve issues
• Assisting developers in optimizing SQL code and stored procedures to ensure optimal SQL Server performance. Develop SSIS Packages and SSRS Reports.
• Reviewing service-related reports (database backups, maintenance, monitoring) on a daily basis to ensure service-related issues are identified and resolved within established SLAs.
• Responding to database-related alerts and escalations and working with database engineering to come up with strategic solutions to recurring problems.
• Initiating and performing changes on production systems and proactively escalating any issues that cannot be resolved within the established timeframes.
• Continued self-development in order to understand the latest database advancements.
• Required to attend mandatory meetings and training, work scheduled overtime with minimal notice, and perform other duties as assigned per business needs.

Experience / Requirements

• Interested candidates should possess a Degree qualification with 0-5 years work experience.
• Experience providing end-user technical support working with Microsoft SQL Server.
• Experience or training in Performance Tuning, Query Optimization, using Performance Monitor, SQL Profiler, and other related monitoring and troubleshooting tools such as Sentry One;
• Ability to detect and troubleshoot SQL Server related CPU, memory, I/O, disk space, and other resource contention;
• Working knowledge of backups, restores, recovery models, database shrink operations, DBCC commands;
• Working knowledge of indexes, index management, integrity checks, configuration, patching;
• SQL Development – ability to write and troubleshoot SQL Code and design (stored procedures, functions, tables, views, triggers, indexes, constraints). Ability to write SSIS packages and convert queries in SSRS Reports;
• Ability to work with Infrastructure and Virtualization staff on the performance of Hardware and Virtual component across CPU, Memory, and backend Storage environments to provide optimum Hardware and Operating Systems selection;
• Solid acquaintance with windows server, security delegation, SPNs, storage components;
• Documentation skills for processes and procedures;
• SQL Database Operational support to technical users;
• The will to excel, surpassing your current capabilities and continually improve
• Exceptional communication skills with the ability to communicate effectively verbally and in writing
• Service-oriented mentality
• High sense of ownership of the problems and requests assigned
• Focus on managing and resolving issues in alignment with the SLAs

Application Closing Date
29th June, 2021.