Steward/Housekeeping (Live-in Position) at Stresert Services Limited
Stresert Services Limited – Our client, an indigenous Oil and Gas firm, is recruiting suitably qualified candidates to fill the position below:
Job Title: Steward/Housekeeping (Live-in Position)
Location: Victoria Island, Lagos (proximity to work is highly desired).
Position Objectives
- To contribute to comfort by ensuring the daily cleaning and tidying of the house are carried out appropriately
- The employee changes sheets and make beds in the house; ensure used cloths are washed, iron selected cloths for the week, act as handy personnel to help with assigned task around the house
- Keep the rooms stocked with clean cups, coffee supplies, towels and other items etc.
Key Responsibilities
- Maintain record of related expenditure
- Sweep, scrub, mop and polish room / private living room floors
- Vacuum clean carpets, rugs and draperies; dust and polish furniture and fittings
- empty and clean trash containers from rooms; clean wash basins, mirrors, tubs and showers
- Make beds and change linens as required; wash and iron clothing and linen
- Refill toilet paper rolls and hand soap in the bathrooms
- keep an eye out for issues such as burned-out light bulbs that need replacing, sometimes changing the bulbs or telling maintenance about the issues
- Monitor and report necessary domestic repairs and replacements
- Check stocking level of all consumables’ and replace to avoid stock out
- Ensure the hygiene and safety of the guest house bedrooms
- Ensure that guests receive high quality service
- Ensure that the brand standards are applied
- Monitor the operation efficiency of the linen service; laundering etc
KPIs (Key Performance Indices):
- Attention to detail: working carefully within the minimum required timeline
- Team working
- The ability to take initiative
- Good physical resilience
- Organisation and thoroughness: preparing bedrooms in the minimum length of time whilst
- respecting internal guest house procedures
- Discretion: not disturbing guests
Minimum Requirements
- Education: OND (Ordinary National Diploma)
- Experience: Minimum of 3 years in similar post.
- Significant experience as a Housekeeper /steward
- Personal Qualities Required by the Job:
- Innovation: ability to be creative and improve of service output.
- Compliance: adheres strictly to organisational/sector policies and procedures
- Integrity and confidentiality: ability to adhere to high ethical standards in job-related and other activities and experience in dealing with sensitive and confidential matters.
- Acceptability: personal style not abrasive to colleagues or customers.
- Planning and organising: ability to establish efficient and appropriate course of action for self and team; strong organisational skills.
- Work standards: setting of high goals or standards of performance for self, subordinates, others and organisation. Dissatisfied with average performance.
- Practical learning: ability to assimilate and apply new job-related information.
- Detail Handling: tolerance for and ability to pay attention to and handle the details and paperwork associated with the job.
- Energy: ability to create and maintain a level of appropriately directed activity, capacity to work hard, drive stamina.
- Career ambition: desire to advance to higher job levels; active efforts toward self-development for advancement. Frontier/career minded.
- Efficiency and effectiveness: using minimum effort to achieve maximum results. Actual results will be measured, not simply activity or expended energy.
- Punctuality, attendance and reliability is key.
Salary
- Above industry standard.
Application Closing Date
12th May, 2019.
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