Store Assistant at Imagelinks West Africa Limited

Image Links West Africa is a pioneer in technology that touches millions of lives every day. A step ahead of technology – our products are made to save, support, and sustain lives. We conceive their molds well ahead of the trends in consumer lifestyles.

We are recruiting to fill the position below:

Job Title: Store Assistant

Location: Lagos

Job Descriptions

Secure merchandise by implementing security systems and measures
Protect employees and customers by providing a safe and clean store environment
Maintain the stability and reputation of the store by complying with legal requirements
Determine marketing strategy changes by reviewing operating and financial statements and departmental sales records
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Maintain operations by initiating, coordinating and enforcing program, operational and personnel policies and procedures
Contribute to team effort by accomplishing related results as needed
Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers
Develop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue
Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent
Work with vendors and manufacturers to bring in effective marketing displays for the sales floor and store windows
Manage all controllable costs to keep operations profitable
Manage stock levels and make key decisions about stock control
Analyze sales figures and forecast future sales
Analyze and interpret trends to facilitate planning
Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development
Ensure standards for quality, customer service and health and safety are met
Respond to customer complaints and comments
Organize special promotions, displays and events
Update colleagues on business performance, new initiatives and other pertinent issues
Tour the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues
Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market
Promote the organization locally by liaising with local schools, newspapers and the community in general
Listening actively to customers to identify their needs
Using specific product knowledge to provide solutions to customers
Prioritizing tasks to maximize efficiency each work shift
Organizing items on sales floor based on knowledge of company visual standards
Defusing upset customers using conflict resolution skills
Store Assistant Education and Training