Store Manager at the Workplace Centre Limited
The Workplace Centre Limited – We are a World Class Skills Development and HR / ICT Consulting Services organisation that adds significant value to our clients and society.
We are recruiting suitably qualified candidates to fill the position below:
Job Title: Store Manager
Location: Lagos
Job Summary
- The Store Manager is responsible for ensuring that all branches represent the Hans & Rene brand, coordinating staff to ensure delivery of first class customer service and ensuring smooth overall operations of store/outlet they are responsible for.
Key Objectives:
- Coordinating daily front and back end operations of all outlets
- Supervising staff and area to ensure customer satisfaction within outlets
- Monitoring and training staff to ensure uniformity in service and presentation across all outlets
Duties/Responsibilities
- Daily Shop running
- Staff Coordination
- Customer Service Interaction
- General Shop Operations
Reporting Relationships:
- Functional Reports to: F&B Manager
- Supervisees: all Restaurant front-end staff
Key Performance Indicators:
- Consumer feedback
- Restaurant staff performance
- Restaurant outlet maintenance
- Stock availability at outlets
- Timely and accurate reporting.
Requirements/Qualifications
Required Qualifications:
- OND or equivalent
- Experience as a restaurant, Service or Hospitality field manager
Preferred Qualifications:
- Hospitality management training.
Key Skills and Experience:
- Leadership skills
- Coordinated
- Ability to work under pressure
- Wiliness to learn
- Internal motivation
- Attention to detail
- Ability to implement feedback.
Application Closing Date
24th May, 2019
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