Submit CVs – New Recruitment at Sun King (Formerly Greenlight Planet) – (12 Positions)

Description
The team you would join:

• We are looking for a hungry, diligent, well organized, highly analytical individual to join our Risk department as a Customer Loyalty Executive.
• The Employee will be responsible for leading the efforts and processes related to collections of our PAYG products in the field.
• They will also be responsible for giving advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-users expectations.

Responsibilities
What you would be expected to do:

• Analysing regional portfolio and repayment trends and laying down daily, weekly, monthly strategies to drive better collection rates from delinquent customers.
• Conducting mystery market visits to confirm the quality of sales and obtain different insights from different areas to enhance strategic direction to mitigate challenges of disabled lamps and repayments.
• Providing weekly updates to Sales and Risk Leadership teams on-field interventions performed and results achieved, along with customer insights.
• Designing, piloting, and operationalizing collection processes necessary for ensuring better repayments and customer satisfaction.
• Working with Area Business Managers and Field Sale Executives to repossess products from delinquent customers on cases where direct intervention is required.
• Reporting any cases of product tampering observed in the field through the process and mechanism established by the Risk team.
• Facilitating reporting and actions to be taken against those perpetrating fraudulent practices in the field, such as product tampering, misinformed sales done by FSEs etc., as per the processes laid out by the Risk function.
• Training Agents (Field Sales Executives) on dealing with repossessions and difficult customer collection issues.
• Driving operating rhythm to follow-up with Agents (Field Officers) to ensure they are completing their collection calls and repossession tasks on time.
• Recruiting cash collection centres and set up for the key collection area.

Requirements
You might be a strong candidate if you:

• Bachelor’s Degree / Higher Diploma related to Finance, Community Development, Communication, Credit Risk Management or related fields.
• At least 1 years of work experience in a similar position with field experience and collaborating with rural customers settlements.
• Enthusiastic about working in the field to drive collections, resolving issues, and enhancing the customer experience.
• Strong experience from Microfinance/ Fintech or banking background on Credit Collections debt recovery preferable.
• Must have good analytical, communication & people skills
• Excellent people skills.
• Clear and straight to the point communication skills with fluency in English.
• Clear thinking/problem-solving ability.
• Enthusiastic about collaborating with rural customers & resolve customers issues.
• Excellent and diligence.
• Excellent issue-tracking and resolution skills.
• Able to manage multiple tasks at the same time diligently and accurately.
• Work with multiple sales teams and cross-functional teams seamlessly.

What we offer (in addition to compensation and statutory benefits):

• An opportunity to grow as a professional in a dynamic, fast growing, high impact industry;
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.

About the Role

• The Area Sales Manager will be tasked with managing and implementing Sun King direct entry for its Retail and Distribution channel in several new markets and existing markets in Nigeria.
• The Area Sales Manager will lead sales, distribution, and revenue acquisition for the Retail Sales channel for the assigned Region.
• The Area Sales Manager is responsible for managing 3-4 Area Sales Executive & is also responsible for training & mentoring, initiating and suggesting marketing activities, conducting monthly review meets, new products launch, optimize team productivity & use new tech & apps to drive and monitor business output.

Description
What you would be expected to do:

• Activating new business areas, recruiting, and onboarding of new business partners in the distribution and retail team (outlets growth).
• Responsible for the achievement of the revenue target with monthly & quarterly business expansion.
• Creating the best infrastructure for channel sales (team of retailers & distributors).
• Managing the business performance and best of relationship with the business partners for increased productivity.
• Back-up Infra readiness in the assigned geography to mitigate any possible risk with existing channel
• Managing strong activation drive on daily basis with complete adherence to the plan
• Execution of the management strategies with daily reporting
• Ensure 100% availability of the assigned team and basic infrastructure
• Attrition in the team must be > 10% of the team size
• Service issue resolution for the business partners within the defined TAT.
• Reaching for the support from management proactively.
• Competition tracking and inputs with business intelligence
• Daily field visit to create a highly engaged team
• Regular meeting with business partners for optimal business growth

Requirements
You might be a strong candidate if you:

• A minimum of a Bachelor’s Degree or Master’s Degree, preferably in Business Management.
• Experience of at least 2-3 years in the retail business.
• Passionate about networking and building strong relationships.
• Comfortable working with PowerPoint and MS Excel

Skill sets:

• Critical reasoning skills
• Strong Analytical skills
• Strong Inter-personal skills
• Problem-solving and decision-making abilities
• Easily adaptable
• Possess clear, concise & exceptional oral, written, and visual communication skills
• The ability to write reports
• Local language proficiency is a must

What we offer (in addition to compensation and statutory benefits)

• An opportunity to grow as a professional in a dynamic, fast growing, high impact industry;
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.

Job Description
The team you would join:

• We are looking for a hungry, diligent, well organized, highly analytical individual to join our Risk department as a Customer Loyalty Executive.
• The Employee will be responsible for leading the efforts and processes related to collections of our PAYG products in the field.
• They will also be responsible for giving advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-users expectations.

Responsibilities
What you would be expected to do:

• Analysing regional portfolio and repayment trends and laying down daily, weekly, monthly strategies to drive better collection rates from delinquent customers.
• Conducting mystery market visits to confirm the quality of sales and obtain different insights from different areas to enhance strategic direction to mitigate challenges of disabled lamps and repayments.
• Providing weekly updates to Sales and Risk Leadership teams on-field interventions performed and results achieved, along with customer insights.
• Designing, piloting, and operationalizing collection processes necessary for ensuring better repayments and customer satisfaction.
• Working with Area Business Managers and Field Sale Executives to repossess products from delinquent customers on cases where direct intervention is required.
• Reporting any cases of product tampering observed in the field through the process and mechanism established by the Risk team.
• Facilitating reporting and actions to be taken against those perpetrating fraudulent practices in the field, such as product tampering, misinformed sales done by FSEs etc., as per the processes laid out by the Risk function.
• Training Agents (Field Sales Executives) on dealing with repossessions and difficult customer collection issues.
• Driving operating rhythm to follow-up with Agents (Field Officers) to ensure they are completing their collection calls and repossession tasks on time.
• Recruiting cash collection centres and set up for the key collection area.

Requirements
You might be a strong candidate if you:

• Bachelor’s Degree / Higher Diploma related to Finance, Community Development, Communication, Credit Risk Management or related fields.
• At least 1 years of work experience in a similar position with field experience and collaborating with rural customers settlements.
• Enthusiastic about working in the field to drive collections, resolving issues, and enhancing the customer experience.
• Strong experience from Microfinance/ Fintech or banking background on Credit Collections debt recovery preferable.
• Must have good analytical, communication & people skills
• Excellent people skills.
• Clear and straight to the point communication skills with fluency in English.
• Clear thinking/problem-solving ability.
• Enthusiastic about collaborating with rural customers & resolve customers issues.
• Excellent and diligence.
• Excellent issue-tracking and resolution skills.
• Able to manage multiple tasks at the same time diligently and accurately.
• Work with multiple sales teams and cross-functional teams seamlessly.
• What we offer (in addition to compensation and statutory benefits):
• An opportunity to grow as a professional in a dynamic, fast growing, high impact industry;
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.

The Team You Would Join

• We are looking for a hungry, diligent, well organized, highly analytical individual to join our Risk department as a Customer Loyalty Executive. The Employee will be responsible for leading the efforts and processes related to collections of our PAYG products in the field.
• They will also be responsible for giving advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-users expectations.

What You Would Be Expected To Do

• Analysing regional portfolio and repayment trends and laying down daily, weekly, monthly strategies to drive better collection rates from delinquent customers.
• Conducting mystery market visits to confirm the quality of sales and obtain different insights from different areas to enhance strategic direction to mitigate challenges of disabled lamps and repayments.
• Providing weekly updates to Sales and Risk Leadership teams on-field interventions performed and results achieved, along with customer insights.
• Designing, piloting, and operationalizing collection processes necessary for ensuring better repayments and customer satisfaction.
• Working with Area Business Managers and Field Sale Executives to repossess products from delinquent customers on cases where direct intervention is required.
• Reporting any cases of product tampering observed in the field through the process and mechanism established by the Risk team.
• Facilitating reporting and actions to be taken against those perpetrating fraudulent practices in the field, such as product tampering, misinformed sales done by FSEs etc., as per the processes laid out by the Risk function.
• Training Agents (Field Sales Executives) on dealing with repossessions and difficult customer collection issues.
• Driving operating rhythm to follow-up with Agents (Field Officers) to ensure they are completing their collection calls and repossession tasks on time.
• Recruiting cash collection centres and set up for the key collection area.

Requirements
You might be a strong candidate if you:

• Bachelor’s Degree / Higher Diploma related to Finance, Community Development, Communication, Credit Risk Management or related fields.
• At least 1 year of work experience in a similar position with field experience and collaborating with rural customers settlements.
• Enthusiastic about working in the field to drive collections, resolving issues, and enhancing the customer experience.
• Strong experience from Microfinance/ Fintech or banking background on Credit Collections debt recovery preferable.
• Must have good analytical, communication & people skills
• Excellent people skills.
• Clear and straight to the point communication skills with fluency in English.
• Clear thinking/problem-solving ability.
• Enthusiastic about collaborating with rural customers & resolve customers issues.
• Excellent and diligence.
• Excellent issue-tracking and resolution skills.
• Able to manage multiple tasks at the same time diligently and accurately.
• Work with multiple sales teams and cross-functional teams seamlessly.

What We Offer (in addition to compensation and statutory benefits)

• An opportunity to grow as a professional in a dynamic, fast growing, high impact industry;
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.

About the Role

• The Area Sales Manager will be tasked with managing and implementing Sun King direct entry for its Retail and Distribution channel in several new markets and existing markets in Nigeria.
• The Area Sales Manager will lead sales, distribution, and revenue acquisition for the Retail Sales channel for the assigned Region.
• The Area Sales Manager is responsible for managing 3-4 Area Sales Executive & is also responsible for training & mentoring, initiating and suggesting marketing activities, conducting monthly review meets, new products launch, optimize team productivity & use new tech & apps to drive and monitor business output.

Description
What you would be expected to do:

• Activating new business areas, recruiting, and onboarding of new business partners in the distribution and retail team (outlets growth).
• Responsible for the achievement of the revenue target with monthly & quarterly business expansion.
• Creating the best infrastructure for channel sales (team of retailers & distributors).
• Managing the business performance and best of relationship with the business partners for increased productivity.
• Back-up Infra readiness in the assigned geography to mitigate any possible risk with existing channel
• Managing strong activation drive on daily basis with complete adherence to the plan
• Execution of the management strategies with daily reporting
• Ensure 100% availability of the assigned team and basic infrastructure
• Attrition in the team must be > 10% of the team size
• Service issue resolution for the business partners within the defined TAT.
• Reaching for the support from management proactively.
• Competition tracking and inputs with business intelligence
• Daily field visit to create a highly engaged team
• Regular meeting with business partners for optimal business growth

Requirements
You might be a strong candidate if you:

• A minimum of a Bachelor’s Degree or Master’s Degree, preferably in Business Management.
• Experience of 2-3 years in the retail business.
• Passionate about networking and building strong relationships.
• Comfortable working with PowerPoint and MS Excel

Skill sets:

• Critical reasoning skills
• Strong Analytical skills
• Strong Inter-personal skills
• Problem-solving and decision-making abilities
• Easily adaptable
• Possess clear, concise & exceptional oral, written, and visual communication skills
• The ability to write reports
• Local language proficiency is a must

What we offer (in addition to compensation and statutory benefits)

• An opportunity to grow as a professional in a dynamic, fast growing, high impact industry;
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.

The Team You Would Join

• The Customer Engagement Manager – Nigeria will lead and work closely with the call center team with a vision in ensuring that the performance KPIs are respected and in return offer support in management and training with the assistance of the customer engagement officers.

Responsibilities
What you would be expected to do:

• Set up work models, targets and metrics of work for the Customer Engagement Team.
• Ensuring briefings are held with the customer engagement team to share their expectations.
• Ensure daily, weekly and monthly reporting on all outbound calls and performance against KPIs.
• Closely monitor, and track performance and SLAs related to the credit and finance and welcome teams are up to standards with an understanding that they form part of the critical lines of business for the organization.
• Consolidate and validate training and development requirements to the customer engagement team.
• Continuously coach and mentor the team.
• Hold one-on-one discussions with team members to enable focus on individual issues that affect performance.
• Manage staff disciplinary issues where coaching and training have failed to achieve the desired increase in performance.
• Document all absences and ensure records are updated on available systems.
• Drive a customer-centric culture across the organization.
• Monitor, track and report on the viability of work resources, working systems and work tools on remote functions.
• Manage and Evaluate performance appraisals for Nigeria customer engagement functions.
• Leads and motivates staff and workforce – building a top performing operational team and instilling a culture of accountability, results and flexibility in order to meet/exceed customer expectations. Target is to enable managers leading their teams independently, with a high degree of collaboration and within a competence-based network.
• Close collaboration with other functions (e.g operations, finance, HR, sales team) within the Nigeria market and forming platforms for collaboration of the respective teams.
• Evaluate and optimize the workforce to ensure we have the right skills, organizational structure, capacity and quality to deliver best in class support to all customers across all engagement business lines and products.
• Outline and manage the functions within the call center team to industry expectations.
• Guide and mentor customer engagement officers through training and mentorship programmes.
• Ensure Peak times and Nigeria engagement metrics are as par the market standards.

Requirements
You might be a strong candidate if you:

• Have a Bachelor’s Degree / HND from any higher accredited higher insitution
• 3 years plus experience of managing operational customer engagement teams at a team manager role.
• Must be a team player, patient and people centric as you will be dealing with a highly skilled and conversant team.
• Have keen analytical and research abilities i.e You’re Are highly analytical and able to translate customer feedback into data, and customer ideas into product recommendations.
• Demonstrate ability to motivate and communicate with others at all levels.
• Influential relationships skills and able to use these relationships to deliver engagement improvements.
• Excellent communication and negotiation skills.
• Strong organizational skills ensure you’re on top of every follow up and nothing falls through the cracks.
• Ability to work well and mentor culturally diverse skilled teams.
• Good with staff engagement and team motivation concepts that can boost staff morale.

What we Offer 
In addition to compensation and statutory benefits:

• An opportunity to grow as a professional in a dynamic, fast growing, high impact industry.
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.

The Team You Would Join

• We are looking for a hungry, diligent, well organized, highly analytical individual to join our Risk department as a Customer Loyalty Executive.
• The Employee will be responsible for leading the efforts and processes related to collections of our PAYG products in the field.
• They will also be responsible for giving advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-users expectations.

What You Would Be Expected To Do

• Analysing regional portfolio and repayment trends and laying down daily, weekly, monthly strategies to drive better collection rates from delinquent customers.
• Conducting mystery market visits to confirm the quality of sales and obtain different insights from different areas to enhance strategic direction to mitigate challenges of disabled lamps and repayments.
• Providing weekly updates to Sales and Risk Leadership teams on-field interventions performed and results achieved, along with customer insights.
• Designing, piloting, and operationalizing collection processes necessary for ensuring better repayments and customer satisfaction.
• Working with Area Business Managers and Field Sale Executives to repossess products from delinquent customers on cases where direct intervention is required.
• Reporting any cases of product tampering observed in the field through the process and mechanism established by the Risk team.
• Facilitating reporting and actions to be taken against those perpetrating fraudulent practices in the field, such as product tampering, misinformed sales done by FSEs etc., as per the processes laid out by the Risk function.
• Training Agents (Field Sales Executives) on dealing with repossessions and difficult customer collection issues.
• Driving operating rhythm to follow-up with Agents (Field Officers) to ensure they are completing their collection calls and repossession tasks on time.
• Recruiting cash collection centres and set up for the key collection area.

Requirements
You might be a strong candidate if you:

• Bachelor’s Degree / Higher Diploma related to Finance, Community Development, Communication, Credit Risk Management or related fields.
• At least 1 year of work experience in a similar position with field experience and collaborating with rural customers settlements.
• Enthusiastic about working in the field to drive collections, resolving issues, and enhancing the customer experience.
• Strong experience from Microfinance/ Fintech or banking background on Credit Collections debt recovery preferable.
• Must have good analytical, communication & people skills
• Excellent people skills.
• Clear and straight to the point communication skills with fluency in English.
• Clear thinking/problem-solving ability.
• Enthusiastic about collaborating with rural customers & resolve customers issues.
• Excellent and diligence.
• Excellent issue-tracking and resolution skills.
• Able to manage multiple tasks at the same time diligently and accurately.
• Work with multiple sales teams and cross-functional teams seamlessly.

What We Offer (in addition to compensation and statutory benefits)

• An opportunity to grow as a professional in a dynamic, fast growing, high impact industry;
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.

Responsibilities
The team you would join:

• We are looking for a hungry, diligent, well organized, highly analytical individual to join our Risk department as a Customer Loyalty Executive.
• The Employee will be responsible for leading the efforts and processes related to collections of our PAYG products in the field.
• They will also be responsible for giving advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-users expectations.

Responsibilities
What you would be expected to do:

• Analysing regional portfolio and repayment trends and laying down daily, weekly, monthly strategies to drive better collection rates from delinquent customers.
• Conducting mystery market visits to confirm the quality of sales and obtain different insights from different areas to enhance strategic direction to mitigate challenges of disabled lamps and repayments.
• Providing weekly updates to Sales and Risk Leadership teams on-field interventions performed and results achieved, along with customer insights.
• Designing, piloting, and operationalizing collection processes necessary for ensuring better repayments and customer satisfaction.
• Working with Area Business Managers and Field Sale Executives to repossess products from delinquent customers on cases where direct intervention is required.
• Reporting any cases of product tampering observed in the field through the process and mechanism established by the Risk team.
• Facilitating reporting and actions to be taken against those perpetrating fraudulent practices in the field, such as product tampering, misinformed sales done by FSEs etc., as per the processes laid out by the Risk function.
• Training Agents (Field Sales Executives) on dealing with repossessions and difficult customer collection issues.
• Driving operating rhythm to follow-up with Agents (Field Officers) to ensure they are completing their collection calls and repossession tasks on time.
• Recruiting cash collection centres and set up for the key collection area.

Requirements
You might be a strong candidate if you:

• Bachelor’s Degree / Higher Diploma related to Finance, Community Development, Communication, Credit Risk Management or related fields.
• At least 2 years of work experience in a similar position with field experience and collaborating with rural customers settlements.
• Enthusiastic about working in the field to drive collections, resolving issues, and enhancing the customer experience.
• Strong experience from Microfinance/ Fintech or banking background on Credit Collections debt recovery preferable.
• Must have good analytical, communication & people skills
• Excellent people skills.
• Clear and straight to the point communication skills with fluency in English.
• Clear thinking/problem-solving ability.
• Enthusiastic about collaborating with rural customers & resolve customers issues.
• Excellent and diligence.
• Excellent issue-tracking and resolution skills.
• Able to manage multiple tasks at the same time diligently and accurately.
• Work with multiple sales teams and cross-functional teams seamlessly.
• What we offer (in addition to compensation and statutory benefits):
• An opportunity to grow as a professional in a dynamic, fast growing, high impact industry;
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.

Description
The team you would join:

• Sun King’s operation team covers all expect of our business in West and Central Africa for both partnership and EasyBuy, which have been growing consistently over the last 5 years at remarkable scale.
• We are looking looking for an Associate to join its Operations team. The Operations Associate (Import), will work closely with the Operations team to ensure the organization has adequate capacity to build new business units and expand existing operations in the region.

Responsibilities
What you would be expected to do:

• Keeping an inventory of all products entering or exiting the warehouse.
• Receiving and documenting products for delivery or return.
• Following up on inventory projections from the Head of Sales
• Comparing the projections with the updated pipeline inventory
• Preparing Proforma Invoice, Packing lists and other sales/export documents
• Working with the relevant Nigeria authorities- Customs, Federal Government of Nigeria and the local government to ensure the company is totally compliant.
• Follow up on SONCAP Product certificate provision at origin
• Submit SONCAP certificate to CHA for Form M application
• Ensure document compliance and appropriate Form M number
• Ensure timely clearance by following up expeditiously on the clearance process as per the set SLAs with the CHA.Closely monitoring the CHA as per the set KPIs
• Ensuring all third party charges are as per the tariff
• Enforcing P2P best practice by ensuring that vendors are paid on time

Requirements
You might be a strong candidate if you:

• Is comfortable and experienced working in a multi-cultural and diverse environment
• Has a Bachelor’s degree in Supply chain/Purchasing and supplies/Business management from a Premier institution
• Has 2 years’ cogent experience preferably FMCG in the in the supply chain line
• Knowledge and hands on experience in warehousing and distribution
• Ability to work with distributors, sales teams, and sales agents to ensure smooth distribution operations
• Knowledge and working experience with a robust ERP / WMS (knowledge of SAP materials management module is an added advantage)
• Excellent hands-on Experience on use of computer tools (excel /macros /v-lookup/charts /pivot table) for analysis for business
• Excellent communication and negotiation skills
• Ability to work remotely under minimal supervision

What We Offer (in addition to Compensation and Statutory Benefits)

• An opportunity to grow as a professional in a dynamic, fast growing, high impact industry.
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.

Description
The team you would join:

• Sun King Learning Delivery team consist of highly skilled, passionate and committed professionals, responsible for the transfer of products and services knowledge, processes, soft skills, systems and applications and the promotion of professional attitudes amongst Field and Office Based staff, in order to facilitate learning and development for immediate and future business growth.
• We are looking for a Regional Mentor to facilitate learning delivery, developing content and mentoring sales staff & agents within the Region.

Responsibilities
What you would be expected to do:

• Delivering classroom and/or field training
• Maintaining set KPIs and achieving training targets as required
• Designing training assessments with the guidance of the Training Manager
• Ensuring 100% adoption and usage of technology-based work tools by all field staff
• Driving consistent & accelerated learning performance through data tools
• Sharing timely communication of policies, training updates & changes to the relevant departments
• Collecting and sharing feedback on the implementation’s new tools, products and processes
• Running & administration of knowledge-based platforms
• Drive engagement & lesson completion of Litmos (learning management system)
• Induction and mentoring of field-based staff
• Supporting the development and improvement of training materials and concepts

Requirements
You might be a strong candidate if you have:

• At least 2 years background in training and coaching; preferably in the areas of sales or marketing.
• Ability to conceptualize and develop a conducive learning environment
• Diligence, accuracy, reliability and high level of commitment
• Skilled in Microsoft office and other visualization tools
• Analytical and problem-solving skills
• Flexibility to travel frequently in remote areas
• Degree in education, or any related field as a plus
• Conversant with the use of smart phones and phone applications
• Has excellent communication

What we offer (in addition to compensation and statutory benefits):

• An opportunity to grow as a professional in a dynamic, fast growing, high impact industry;
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.

Job Description
What you would be expected to do:

• Lead Generation: Data mine and qualify suitable partners, provide summaries of their businesses and any required business information. With focus on B2B sales
• Pipeline Management: Maintain an active database of qualified leads and provide administrative support to the Business Development team.
• Prospect Meeting: Regularly have physical & virtual meetings with prospects for training, product demo and onboarding across the West & Central Africa region.
• Partner Onboarding: Effectively work with cross functional teams to handle customer requests for effective coordination and onboarding of partners.
• Networking: Regularly network with industry colleagues and associations to help establish the brand in the region.
• Industry Updates: Stay abreast of industry trends, opportunities, and ongoing tenders in the West & Central African region
• Proposals: Create effective client proposals and manage tender applications as required

Requirements
You might be a strong candidate if you:

• Hold a Bachelor’s Degree / HND Degree from any higher institution
• Have a minimum working experience of 3- 4 years (post NYSC) in Business Development role
• Fluent (expert level) in French, both written and verbal communication
• Excellent in written and verbal communication skills
• Excellent in presentation skills
• Possess Data Mining skills
• Strong Interpersonal Skills
• Have ability to solve problems and make critical decision-making
• Planning and Organization skills.
• Ability to Travel.

What we Offer
What we offer (in addition to compensation and statutory benefits):

• An opportunity to grow as a professional in a dynamic, fast growing, high impact industry;
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.

About the Role

• The Senior Programs Associate will assist with planning and coordination of programs and their activities.
• Monitor implementation of program policies and practices.
• Work to keep programs on schedule, within stated timeline and functioning smoothly.
• Support program growth and development as necessary.

Responsibilities
What you would be expected to do:

• Proficient in the use of Project Management tools, such as;
  • Trello, Notio, ProofHub (or any other)
  • Domain knowledge – Project Management
  • Develop & assess the project plan
  • Monitor and Evaluate projects
  • Analyse project data
• Support planning and coordinating project implementations
• Schedule and organize meetings and maintain agenda
• Ensure technology is used correctly for all operations
• Build & Facilitate positive relations between the program team, departments within the organization, and all other involved parties.
• Work closely with other Program Managers in ensuring effective and efficient project execution
• Analytics & Reporting Work closely with the relevant team to make sure accurate data-flow reporting across all systems
• Keep updated records and create reports, presentation, data visualizations, dashboards using; Google Charts, Tableau or Microsoft Power BI (or any other)
• Project & Process documentation: Develop a project & process repository to serve as a one-stop shop for all departmental process

Requirements
You might be a strong candidate if you:

• Bachelor’s Degree or its equivalent
• 2-3 years of relevant work experience in a similar role is preferred, experience in Program or
• Project Management from a similar industry, FMCG, financial institution etc.
• Project Management Professional, Associate in Project Management, Program Management
• Professional (PgMP) Certification or its equivalent will be an added advantage
• Excellent interpersonal skills and ability to work with stakeholders with different working styles, priorities and communication styles
• Demonstrated excellent time management skills in terms of workload balancing and response time to queries of colleagues.
• Ability to evaluate prioritisation of tasks and project on the go and work on high impact-low effort items first
• Problem solving ability and fix what’s broken mindset
• Excellent attention to details, you understand that the difference between an “Ok” and “Exceptional” job lies in how much you can spot and work on the important minute details of your tasks.
• Excellent issue-tracking and resolution skills over long periods of time
• Able to handle multiple tasks at the same time without errors and mistakes.

What We Offer (in addition to Compensation and Statutory Benefits)

• An opportunity to grow as a professional in a dynamic, fast growing, high impact industry.
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.