Team Lead, Loan Recovery and Supervisor, Loan Recovery at Talentpool Nigeria

TalentPool Nigeria – Our client, a micro-lending company based in Nigeria, is recruiting to fill the position below:

Location: Lagos

General Requirements

Candidates should possess a Bachelor’s Degree / HND / OND qualification.
2 – 3 years of work experience in the loan company.
Sound knowledge of collection practices, regulations and procedures, and telephone mannerisms.
Solid understanding of repayment schedules and bad debt management
Proficient in preventing losses, controlling delinquent balances, and collecting delinquent accounts
In negotiation and Debt Settlement with the client, collections agents should develop and enact payment plans that eliminate the debt and are manageable for the customer.
Ability to work with others in a close manner, Good computer skills, Good multi-tasking skills.
To maintain and grow sales and gross margin for the product range in line with company budgets and strategic plans.
Must reside in Lagos.
Compile reports.
Performance bonus based on KPI.