Team Member, Global Batch Operations at United Bank for Africa Plc (UBA)

United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the position below:

Job Title: Team Member, Global Batch Operations

Location: Nigeria

Job Objective(s)

To process EOD/EOM/EOY run on Finacle Finnone and Business Direct.
Ensure smooth running and availability at all times.

Duties & Responsibilities

Process EOD/EOM/EOY run on Finacle, Finnone and Business Direct.
Ensuring smooth running and availability of Finacle services for UBA Nigeria and African subsidiaries.
Ensure that ALL Finacle and CSIS services are up and running at all times.
Ensure Finacle test server uptime.
Ensure resolution of EOD/EOM related issues.
Escalate critical failures to level supervisors and consultants for prompt resolution.
Processing and review of account maintenance and interest booking & application run on Finacle.
Scheme parameter set up, review and modification.
perform Day-to-Day Finacle support function and issue resolutions.
Perform root cause analysis of issues.
Ensure Daily Generation and rendition of MT940 statement on daily basis for critical customers e.g. MOBIL, DANGOTE, IATA, TOTAL, NBC, and others in the UBA group within the agreed SLA.
Generation of Financial reports.
Ensure daily generation and transmission of E-statements to subscribers.
Ensure periodic service maintenance is carried out to improve the performance of Finacle.
Ensure prompt monitoring system utilization while running batches
Monitor stand-in servers during batch processing and System maintenance.