Technical Delivery Manager at First Bank of Nigeria Limited

First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: Technical Delivery Manager

Ref No: 2000002V
Location: Lagos
Job: IT TECH, SEC & OPS
Organization: Technology and Services
Schedule: Regular
Shift: Standard
Job Type: Full-time
Grade Range – From : Senior Manager  Grade Range – To : Assistant General Manager

Job Objective(s)

  • Coordinate and control execution and delivery of all aspects of IT projects. This includes project planning, execution, timing, functionality, quality, communication and cost.
  • Monitor and manage the critical path, contingencies, scope changes and budget both labor and non-labor resources for all IT projects
  • Ensure that projects are aligned with defined IT standards and strategies

Duties & Responsibilities

  • Conduct feasibility studies and confirm results with business units to facilitate decision making
  • Prioritize and approve projects
  • Work with EA office to estimate the impact of new or modified services in terms of cost, capacity, contingency, infrastructure and resources
  • Consult with EA and IT leadership to ensure strategic alignment of project portfolio with business strategy and objectives
  • Support the portfolio management decision process through the creation of project charters, scopes, risk assessments, budgets and IT Value (ROI, IRR) discussions
  • Manage the scope change process and issue identification/resolution with all stakeholders
  • Identify and anticipate risks and issues.  Facilitate resolution, mitigation, and appropriate escalation to senior management and across business units
  • Manage project risk and change management
  • Lead assessment of inter-project dependencies and gauge the financial impact and risk of the project
  • Define project quality standards and ensure compliance
  • Define project performance standards and provide feedback for project team members
  • Monitor and communicate status to senior leadership. Communicate and incorporate feedback from customers.
  • Facilitate measurement and reporting of value achieved and business benefits realized through programs and projects
  • Supervise project managers/Technical Account Managers responsible for delivery of the constituent workstreams within programs
  • Serve as a member of the IT Programmes and Architecture governance Committee

Job Requirements
Education:

  • Minimum of a first degree or its equivalent in a business /IT related discipline
  • Masters, MBA or a recognized professional certification will be an added advantage

Experience:

  • 12+ years of program management experience
  • 8+ years of management experience with 3+ years spent in a senior management role.

Application Closing Date
Not Specified.

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