Technical / Service Engineer at Tenaui Africa Limited

Tenaui Africa Limited retains her position as the leading supplier of Canon Production Printers, Canon Office printing equipment, Canon Large Format Printers, Canon Photographic equipment and Canon consumbles, Mini Lab spare parts, accessories and other related Photographic materials in Nigeria. This is because of the satisfaction our customers get from the reliable products they purchase from Tenaui Africa Limited, and the unique services we render after purchasing our products.

We are recruiting to fill the position below:

Job Title: Technical / Service Engineer

Location: Abuja (FCT)
Employment Type: Full-time

Job Description

• We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers.

Job Functions / Responsibilities

• Carry out Installations of large format production machines at customer’s site.
• Inspect, maintain and service large format machines.
• Maintain good rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.
• Prepare machine for shipment to customer’s site.
• Inform the company on time in replacement of any devices and machine spares observed during services.
• Document service and installation actions by completing forms, reports, logs and records.
• Plan, manage, and oversee all elements of Canon production printers
• Educate clients on proper methods in which to operate Canon printers
• Maintain printers for maximum safety and efficiency
• Diagnose origin of breakdowns, including human error and troubleshoot problems
• Work within set budgetary plans for a project
• Investigating operational problems affecting Canon production printers.
• Communicate with clients and vendors to obtain materials and/or equipment needed for installation and repairs
• Follow product specifications and preventive control measures
• Ability to replace necessary spares to make the machine up and running
• Ability to do proper diagnosis of spares requirement

Requirements / Qualifications

• Bachelor’s degree in Engineering; Master’s degree preferred
• Proficiency using Microsoft Suite (Excel, Access)
• Minimum of 3+ years proven experience in Canon production printers
• Possess a wide breadth of knowledge in mathematics, physics, mechanics and electrical
• Excellent communication skills, both verbally and written
• Ability to effectively lead and work as a team player
• Detail-oriented and extremely efficient
• Ability to maintain positive vendor and client relationships.

Salary
Attractive.

Application Closing Date
19th November, 2020.