Technical Underwriter / Claims Officer at Creditstar Microinsurance Company Limited

Creditstar Microinsurance Company Limited is registered in the Federal Republic of Nigeria as a private Limited Liability Company and as a composite Micro insurance company. Our resources and local relationships with our stakeholders create world-class results for low-income earners especially those who cannot get conventional Insurance. As one of the foremost MicroInsurance Company. CreditStar Insurance offers non-life and life insurance, investment and risk management solutions. With a presence in Nigeria, we are uniquely positioned to meet quality, simple and accessibility Insurance products.

We are recruiting to fill the position below:

Job Title: Technical Underwriter / Claims Officer

Location: Lagos

Scope of Work
The primary duties of the Technical Underwriter/Claims Officer will include:

Maintain current and accurate data documentation of all new businesses underwritten.
Allocate policy numbers to new business.
Prepare policy document for every new business and pass to sectional head for review and approval.
Prepare reinsurance advice on all new business and collate returns from branches to enable reinsurance unit.
Processing of all claims request in a timely and efficient manner.
Review of actuarial reports on claims and make appropriate recommendation to the Unit Head.
Ensure proper and detailed investigation and research are carried out on reported claims cases.
Prepare weekly reports to the Head of the unit.
Ensure prompt treatment of credible claims.
Comply with the company’s claims processes and policies.
Ensure accurate documentation of all claims transactions and proper maintenance of claims documentation.
Ensure strict compliance with the company’s claims processes and policies.
Ensure accurate documentation of all claim transactions and proper maintenance of all claims documentation.
Make apportionment and placement of risk.
Raise cheque requisition to pay co-insurers.
To carry out new starter inductions in the Claims Unit.
To manage talent and succession planning of Claims department staff
To participate in the implementation of specific projects, procedures and guidelines to help align the workforce with the strategic goals of the organization.
To support change management processes
Handle highly confidential information in an honest and trustworthy way.
Other duties as assigned by Unit Head from time to time.

Duration and Nature of Assignment:

The appointment of the Technical Underwriter/Claims Officer position will be for a probation period of 6-months and confirmation of role as permanent subject to performance during probation period.

Qualifications

A HND or Bachelor’s Degree in any of the Humanities.
Minimum of 7 years post qualification experience of which at least 4 must have been in the Insurance Services Sector.
Age Range: 25 – 35 years
Professional qualifications and ffurther trainings would be an added advantage.
Strong ethics and reliability.
Excellent verbal and written communication skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to act with integrity, professionalism, and confidentiality.
Proficient with Microsoft Office Suite or related software.
Any Nigerian local language proficiency will be an advantage but not a mandatory requirement
Ability to develop working relationship with a wide range of internal and external personnel.