Tele-Loan Recovery Officer at BFREE Africa

BFREE Africa – Because we hate status-quo and we hate mediocre – we founded BFREE to revolutionize debt recovery in Nigeria. We are a young, innovative and Nigeria’s foremost ethical debt collection startup. If you want to have fun while working in a fun environment, earn very well when you perform like a rock-star, and be part of a company where your voice matters, then BFREE is the place for you.

We are recruiting to fill the position below:

Job Title: Tele-Loan Recovery Officer

Location: Lagos, Nigeria
Employment Type: Full-Time
Department: Operations

Job Description

• Contacting and tracking customers and informing them of their overdue loans.
• Advising customers on their payment options and negotiating suitable payment plans.
• Following up with clients on previous payment arrangements.
• Maintaining customer payment records.
• Responding to customer queries.
• Maintaining accurate, up-to-date customer account information.
• Reporting daily progress against targets to the Team Leader.

Requirements
Academic Qualification:

• B.Sc / HND / OND / NCE in any field

Other Requirements:

• Previous experience working as a Call center agent.
• Excellent typing Skills
• Working knowledge of google workspace.
• Excellent communication and negotiating skills.
• Good listening skills and superb questioning techniques.
• Proximity to Berger, Ikeja, Ketu, Magodo, Ojota and Ogudu

Compensation

• Base salary of N32,000 net per month
• Performance based bonus of N68,000 based on eligibility.
• Common net bonus lies between N40,000 and N68,000 per month, the minimum bonus is NGN 0 and the maximum bonus is N68,000.
• HMO.

Application Closing Date
Not Specified.